Repeating defects check
Actions Yes No
Step 1
Measure the distance between defects. Is the distance between defects
equal to any of the following?
• 3.82 in. (97 mm)
• 1.85 in. (47 mm)
• 1.5 in. (38 mm)
Replace the imaging
unit.
Go to step 2.
Step 2
Is the distance between defects equal to 3.15 in. (80 mm)?
Replace the fuser. See
“Fuser removal” on
page 320.
Contact the next level
of support.
Blank pages check
Actions Yes No
Step 1
Check the toner cartridge level.
Is the toner level low?
Replace the toner
cartridge.
Go to step 2.
Step 2
Check the imaging unit for wear or damage.
Is it free of wear or damage?
Go to step 3. Replace the imaging
unit.
Step 3
Check the transfer roll for surface contamination or excessive wear.
Is it free of contamination and wear?
Go to step 4. Replace the transfer
roll.
7016
Diagnostic information
41
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