Actions Yes No
Step 10
a Remove the left cover.
b POR into the Diagnostics menu and perform a duplex test:
Diagnostics Menu > Duplex Tests
c Observe the reverse solenoid for proper operation.
Does it properly operate?
Go to step 11. Replace the reverse
solenoid. See “Reverse
solenoid removal” on
page 248.
Step 11
Make sure the input roller/deskew assembly is free of debris. Check for
wear or damage.
Is it free of wear or damage?
Contact the next level
of support.
Replace the printer.
Streaked horizontal or vertical lines check
Actions Yes No
Step 1
Check the imaging unit for wear or damage.
Is it free of wear or damage?
Go to step 2. Replace the imaging
unit.
Step 2
Make sure the paper path is free of debris or toner contamination.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the transfer roll for contamination or excessive wear.
Is it free of contamination or wear?
Go to step 4. Replace the transfer
roll.
Step 4
Remove the fuser and check for damage or debris on the rollers and belts.
Is it free of damage and debris?
Go to step 5. Replace the fuser.
7016
Diagnostic information
45
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