Actions Yes No
Step 12
Check the ADF cable for continuity. Is there continuity?
Go to step 13. Replace the ADF cable.
See “ADF cable
removal” on page
339.
Step 13
Check for signals or voltages from JADF1 on the controller board. Pin 14
and 16 should measure +24VDC. Pins 15 and 22 should measure +3.3VDC.
Are there signals or voltages present?
Replace the ADF unit.
See “ADF unit
removal” on page
333.
Replace the controller
board. See “Controller
board removal” on
page 257.
29y paper jams
29y paper jam messages
Error code Description Action
290.11 ADF Cover Open Jam—Posted when ADF top
cover is opened during ADF job.
Go to “ADF cover open service check” on page 80.
ADF cover open service check
Actions Yes No
Step 1
Is the ADF cover properly closed?
Go to step 3. Go to step 2.
Step 2
Close the ADF cover.
Does the problem go away?
Issue resolved. Go to step 3.
Step 3
Perform the ADF cover open sensor test. See “Scanner tests” on
page 196.
Does the sensor work properly?
Go to step 4 Go to step 8.
Step 4
On the bottom of the ADF cover, inspect the ADF cover closed sensor
actuator.
Does it move freely?
Go to step 6. Go to step 5.
Step 5
Fix the actuator so it moves freely.
Does this fix the problem?
Issue resolved. Go to step 6.
7016
Diagnostic information
80
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