Lexmark MX610 - USB Print Service Check

Action Yes No
Step 7
Replace the cartridge gearbox. See “Cartridge gearbox removal” on
page 249.
Did this fix the problem?
The problem is solved. Contact the next level
of support.
USB print service check
Action Yes No
Step 1
Enter Diagnostic mode and perform a print test to make sure the printer
prints correctly. Verify that the indicator light is on, and then print the
menu settings page. Navigate to:
Reports > Menu Settings Page
Are the internal pages printing?
Go to step 2. Go to step 7.
Step 2
Verify if the user's applications are set up correctly.
Are they set up correctly?
Go to step 4. Go to step 3.
Step 3
Try a different application to run a print job.
Did the output print?
This is not a printer
issue.
Go to step 4.
Step 4
Check the printer driver.
Is the correct driver being used and properly set up?
Go to step 6. Go to step 5.
Step 5
Use a different driver.
Did this fix the issue?
The problem is solved. Go to step 6.
Step 6
Try a different USB cable.
Did this fix the issue?
The problem is solved. Go to step 7.
Step 7
Replace the controller board. Go to “Controller board removal” on
page 257.
Did this fix the issue?
The problem is solved. Contact the next level
support
7016
Diagnostic information
145