381 errors
381 error messages
Error code Description Action
381.51 No encoder feedback detected from the staple
finisher ejector motor.
Go to “Ejector motor failure service check” on
page 174.
381.52 Motor stop error—the ejector motor kept on running
some time after the motor was commanded to stop.
381.54 No encoder feedback detected from the staple
finisher interface/main motor.
381.55 Motor stop error—the interface/main motor kept on
running some time after the motor was commanded
to stop.
381.56 The staple finisher interface/main motor went over
the normal speed.
Ejector motor failure service check
Action Yes No
Open the stapler service cover and check the ejector motor cable
connection on the stapler controller board.
Is it properly connected?
If the error persists,
then replace the staple
finisher option. Go to
“Staple finisher option
removal” on page
352.
Reseat the ejector
motor connector.
7016
Diagnostic information
174
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