28y paper jam messages
Error code Description Action
280.06 Paper Missing—Posted when paper is
removed from input tray after job is initiated.
Go to “ADF paper jam service check” on page 78.
282.01 ADF Static Jam—Interval Sensor active at
POR time.
Go to “ADF paper jam service check” on page 78.
282.03 ADF Pickup Jam—LE of paper does not reach
Interval Sensor in time.
Go to “ADF paper jam service check” on page 78.
282.05 ADF Long Page—TE never clears interval
sensor (but 1st Scan Sensor and Exit Sensor
are both active).
Go to “ADF paper jam service check” on page 78.
283.01 ADF Static Jam—1st Scan Sensor active at
POR time.
Go to “ADF paper jam service check” on page 78.
283.03 ADF Feed Jam—LE of paper does not reach
1st Scan Sensor in time.
Go to “ADF paper jam service check” on page 78.
283.05 1st Scan Sensor Jam—TE never clears 1st
Scan Sensor.
Go to “ADF paper jam service check” on page 78.
286.02 ADF Backfeed—Page(s) in the exit area
accidentally gets pulled into the reverse
path.
Too many sheets of paper in the ADF exit bin. Remove the sheets
from the ADF exit bin.
286.03 ADF Backside Feed Jam—LE does not reach
the multipurpose Interval Sensor in time
when page routed through reverse area.
Go to “ADF paper jam service check” on page 78.
286.05 ADF Backside Jam—TE does not reach the
multipurpose Interval Sensor in time when
page routed through reverse area.
Go to “ADF paper jam service check” on page 78.
ADF paper jam service check
Note: This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding into the
ADF, then see “ADF feed errors service check” on page 158.
Actions Yes No
Step 1
Retry the job.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Check the paper path for media fragments and debris.
Is the paper path free from obstructions?
Go to step 3. Remove all
obstructions along the
paper path and retry
the job.
If the error persists,
then go to step 3.
7016
Diagnostic information
78
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