Flatbed legal scan service check
Action Yes No
Step 1
Check the JPLEN1 connector on the controller board for proper
connection.
Is it properly connected?
Go to step 3. Go to step 2.
Step 2
Reconnect the cable to the controller board.
Did this fix the problem?
The problem is solved. Go to step 3.
Step 3
Enter diagnostics mode and navigate to:
SCANNER TESTS > Sensor Test
Select Paper FB Long to perform the sensor test.
Did it pass?
Go to step 5. Go to step 4.
Step 4
Replace the flatbed. See “Flatbed assembly removal” on page 343.
Did this fix the problem?
The problem is solved. Go to step 5.
Step 5
Replace the controller. See “Controller board removal” on page 257.
Did this fix the problem?
The problem is solved. Contact the next level
of support.
ADF streak service check
Actions Yes No
Do streaks appear on the middle of scans when using the ADF? Clean the ADF glass on
the flatbed using a lint-
free cloth. Also, clean
the separator roll and
pad with a damp cloth.
No issue to fix.
7016
Diagnostic information
157
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