4 Save the zip file.
Note: Make sure that the serial number in the zip file matches the serial number of the printer being restored.
5 Extract the contents of the zip file, open the Readme file, and then follow the instructions on the screen.
Notes:
• Only reboot the printer when instructed to in the Readme file.
• If you are unable to access the administrative menus to verify that the printer is restored, then ask the
customer give you access.
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Repair information
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