2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch Done to clear the message and continue printing.
242–244 paper jam messages
Error code Description Action
242.01 Paper over tray 2 pass thru sensor on warmup. Go to “Option tray jam service check” on page 74.
242.02 Input sensor detected late feed during a pick retry
from tray 2.
242.03 Tray 2 pass thru sensor never became covered when
feeding a sheet from an option below.
242.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
242.07 Option tray 2 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
242.09 Tray 2 pick motor lost encoder.
7016
Diagnostic information
69
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