Error code Description Action
243.41 Motor 1 (Pick/Lift) Elevator motor stalled. Go to “Option tray jam service check” on page 74.
243.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
243.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
243.44 Motor 2 (Separator/Passthru) motor stalled.
243.45 Motor 2 (Separator/Passthru) motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
243.46 Motor 2 (Separator/Passthru) motor ramp (end ramp
- did not reach speed, typical pack feed paper jam).
243.47 Motor 3 motor stalled.
243.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
243.49 Motor 3 motor ramp (end ramp - did not reach speed,
typical pack feed paper jam).
244.01 Paper over tray 4 pass thru sensor on warmup. Go to “Option tray jam service check” on page 74.
244.02 Input sensor detected late feed during a pick retry
from tray 4.
244.03 Tray 4 pass thru sensor never became covered when
feeding a sheet from an option below.
244.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
244.07 Option tray 4 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
244.09 Tray 4 pick motor lost encoder.
7016
Diagnostic information
72