Lexmark MX912dxe - Page 169

Action Yes No
Step 14
a Reseat the feed motor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 15. The problem is solved.
Step 15
a Check the paper feed belt for proper tension, and adjust if necessary.
b Check the paper feed gear and belt for wear or damage, and replace
if necessary.
Does the problem remain?
Go to step 16. The problem is solved.
Step 16
Replace the motor (feed). See
“Motor (feed) removal” on page 372.
Does the problem remain?
Go to step 17. The problem is solved.
Step 17
a Make sure that the MPF is properly installed.
b Check the MPF for damage, and replace if necessary. See “MPF
removal” on page 297.
Does the problem remain?
Go to step 18. The problem is solved.
Step 18
Check the engine controller board pins for damage, and replace if
necessary. See
“Engine controller board removal” on page 353.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Tray 1 lift plate failure service check
Action Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > PRINTER MOTOR TESTS > Tray 1 Lift
Does the motor run?
Go to step 5. Go to step 3.
7421
Diagnostic information
169