Lexmark MX912dxe - Page 170

Action Yes No
Step 3
a Reseat the tray 1 lift motor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Replace the motor (tray 1 lift).
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
a Make sure that the tray set actuator is properly installed.
b Check the actuator for damage, and replace if necessary.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Check the sensor (tray 1 lift plate level).
Is it free of damage?
Go to step 7. Go to step 9.
Step 7
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > PRINTER SENSOR TESTS > Tray 1 lift plate limit
Does the sensor status change while toggling the sensor?
Go to step 10. Go to step 8.
Step 8
a Reseat the tray 1 lift plate level sensor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Replace the sensor (tray 1 lift plate level).
Does the problem remain?
Go to step 10. The problem is solved.
Step 10
Check the engine controller board pins for damage, and replace if
necessary. See
“Engine controller board removal” on page 353.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7421
Diagnostic information
170