Muratec MFX-3595 - Page 288

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No. Symptom What to confirm Countermeasure
6 The warning
message “ Lamp
error. Call for
service.” is
displayed.
1. Has the lamp been illuminated? Yes
No
Check No. 2.
Check No. 7.
2. Is the CIS harness connecting
correctly?
Yes
No
Check No. 3.
Connect the harness.
3. Are the sheet document press or
back ground level plate dirty?
Yes
No
Clean, or replace them.
Check No. 4.
4. Is the document glass dirty? Yes
No
Clean, or replace them.
Check No. 5.
5. Are the carriage belts or the home
sensor attached correctly?
Yes
No
Check No. 4.
Reattach them.
6. If you replace the home sensor or
the connecting harness, the symptom
will be fixed.
Yes
No
Replace the sensor or the harness.
Check No. 7.
7. If you replace the CIS or the
connecting harness, the symptom
will be fixed.
Yes
No
Replace the carriage or the harness.
Check No. 8.
8. If you replace the carriage or the
connecting harness, the symptom
will be fixed.
Yes
No
Replace the circuit board or the
harness.
Check No. 9.
9. If you replace the main control
board or the connecting harness, the
symptom will be fixed.
Yes
No
Replace the main control board.
Replace the machine.
7 The message
“No Paper” is
displayed.
1. Did you load paper in the cassette
properly?
Yes
No
Check No.2.
Re-load paper.
2. Press the paper detection feeler
when the machine is in ready mode,
and check the sensor output changes
to +3.3V through GND.
Cassette 1 : Main control board P23-
7
Yes
No
Replace the sensor or the harness.
Check No. 3.
Cassette 2 : 2nd CSST board P3-1 Yes
No
Replace the sensor or the harness.
Check No. 3.
Cassette 3 : 3rd CSST board P3-1 Yes
No
Replace the sensor or the harness.
Check No. 3.
Cassette 2 : 4th CSST board P3-1 Yes
No
Replace the sensor or the harness.
Check No. 3.
3. If you replace the main control
board, the symptom will be fixed.
Yes
No
Replace the main control board.
Replace the machine.
8 Paper jams or the
message “Open
the flashing cover
and check......” is
displayed.
1. Is there any paper jam on the paper
pass?
Yes
No
Remove the paper.
Check No. 2.
2. Is there electrical continuity in the
harness between the PSS sensor
and the main control board?
Yes
No
Check No. 3.
Replace the PSS sensor or the
connecting harness.
3. Is there electrical continuity in the
harness between the PDS sensor
and the main control board?
YES
NO
Check No. 4.
Replace the connecting harness.
4. If you replace the PSS sensor or
the PDS sensor, the message will
disappear.
Yes
No
Replace the sensor.
Check No. 5.
5. If you replace the main control
board, the message will disappear.
Yes
No
Replace the main control board.
Replace the machine.