Oki MC860 Maintenance Manual

Oki Data CONFIDENTIAL
43967002TH Rev. 1
316 /
7. Troubleshooting
7.5.2 Troubleshooting
Note! When an attempt is going to be made to replace the PU PCB, be sure to read
the data contents of the EEPROM chip from the old PU PCB beforehand, and
copy the data contents into the new PCB after the new PU PCB is installed.
(Refer to 5.4.1 Precautions when replacing the engine control PCB)
7.5.2.(1) LCD display error ......................................................................................317
(1-1)
LCD does not display anything. ...........................................................317
(1-2) From the star
tup screen after power-on: .............................................318
(1-3) Error messages related to Operator P
anel are displayed. ...................318
7.5.2.(2) Abnormal operations of printer after the power is turned on ....................318
(2-1) Any oper
ation does not start at all .......................................................318
(2-2) Abnormal sound is heard
.....................................................................319
(2-3) Bad odors are generated. ....................................................................
320
(2-4) Rise-up time is slow
. ............................................................................320
7.5.2.(3) Paper feed jam (error 391: 1st tray) .........................................................327
(3-1) Jam occurs immediately after the po
wer is turned on. (1st tray) .........327
(3-2) Jam occurs immediately after the paper f
eed is started. (1st tray) ......327
7.5.2.(4) Feed jam (error code 380) .......................................................................329
(4-1) Jam occurs immediately after the po
wer is turned on..........................329
(4-2) Jam occurs immediately after the paper f
eed is started. .....................329
7.5.2.(5) Paper feed jam (error code 390: Multipurpose tray) ................................330
(5-1) Jam occurs immediately after the po
wer is turned on.
(Multipurpose tray) ...............................................................................330
(5-2) Jam occurs immediately after paper f
eed is started.
(Multipurpose tray) ...............................................................................331
7.5.2.(6) Paper running jam (error code 381: ..........................................................332
(6-1)
Jam occurs immediately after the po
wer is turned on..........................332
(6-2) Jam occurs immediately after a paper is tak
en into printer. .................332
(6-3) Jam occurs in the middle of paper r
unning path. .................................333
(6-4) Jam occurs immediately after paper has reached the fuser
. ...............334
7.5.2.(7) Paper running jam (error code 382) .........................................................334
(7-1) Jam occurs immediately after the po
wer is turned on..........................334
(7-2) Paper unloading jam occurs after a paper is tak
en into printer. ...........335
(7-3) Paper unloading jam occurs in the middle of paper r
unning path. .......336
7.5.2.(8) Two-sided printing jam (error code: 370, 371, 372, 373, 383) .................336
(8-1) Tw
o-sided printing jam occurs immediately after the power is
turned on. .............................................................................................336
(8-2) Tw
o-sided printing jam occurs during taking in the paper into
Duplex unit. ..........................................................................................337
(8-3) Tw
o-sided printing jam occurs in the process of reversing paper. .......337
(8-4) Tw
o-sided printing jam occurs during transporting paper inside
the Duplex unit. ....................................................................................338
(8-5) Paper is not supplied from the Duple
x unit to the regist roller. .............338
7.5.2.(9) Paper size error (error code 400) ............................................................338
(9-1)
Jam occurs when paper end is located near the IN1 sensor
. ..............338
7.5.2.(10) ID unit Up/Down error (Service call 140 to 143) ...................................339
(10-1) Error occurs when the ID unit mov
es down .........................................339
(10-2) Error occurs when the ID unit mov
es down .........................................339
7.5.2.(11) Fuser unit error (error 170 to 177) ........................................................340
(11-1) Jam occurs immediately after the po
wer is turned on..........................340
(11-2) Error occurs approx.
1 minutes after the power is turned on. ..............340
7.5.2.(12) Motor fan error (error code 122, 127, 051) ...........................................341
(12-1) The low v
oltage power supply fan does not rotate immediately
after the power is turned on. ................................................................341
(12-2) Duplex f
an does not rotate during the Duplex printing. ........................341
(12-3) All fans of the pr
inter do not rotate. ......................................................341
7.5.2.(13) Print speed is slow. (Performance is low.) .............................................341
(13-1) Print speed decreases
. ........................................................................341
7.5.2. (14) Option unit cannot be recognized. .........................................................342
(14-1) Duplex unit cannot be recogniz
ed. .......................................................342
(14-2) 2nd tra
y unit cannot be recognized. .....................................................342
7.5.2.(15) LED head cannot be recognized. (error code 131, 132, 133, 134) .......343
(15-1) Service call 131 to 134 (LED HEAD Missing)
......................................343
7.5.2.(16) Toner cartridge cannot be recognized. (Error code 540, 541, 542, 543) ...
343
(16-1) Error caused by the consumable items ...............................................343
(16-2) Error caused by the toner sensor
........................................................343
(16-3) Error caused by the def
ective mechanism ...........................................344
7.5.2.(17) Fuse cut error (error codes 150 to 155) .................................................345
(17-1) Fuse cut error ......................................................................................
345
7.5.2.(18) Dew condensation error (Error 123) ......................................................345
(18-1) Dew condensation error
.......................................................................345
7.5.2.(19) Connection diagram ...............................................................................346

Oki MC860 Specifications

Printing Specifications

print speed color	26 ppm
print speed black & white	33 ppm
time to first page color	10 seconds
time to first page black & white	9.5 seconds
print resolution	1200 x 600 dpi
processor	500 MHz PowerPC CPU
duty cycle	75, 000 prints per month

Copying Specifications

copy speed color	26 cpm
copy speed black & white	33 cpm
first copy out color	14.5 seconds
first copy out black & white	13 seconds
copy resolution	600 x 600 dpi

Scanning Specifications

scan type	Color and black & white
max scan area	11" x 17"
scan speed black & white	33 spm
scan speed color	26 spm
scan resolution	600 dpi

Fax Specifications

fax modem	33.6 Kbps Super G3
transmission speed	2 seconds/page
fax resolution	600 x 600 dpi
speed dial locations	500 locations
broadcast transmission locations	530 locations

Power and Acoustic Noise

power consumption peak	1, 300W
power consumption standby	160W Avg.
power save mode	≤25W
acoustic noise operating	54dB
acoustic noise standby	≤37dB

System Memory

standard imaging RAM	512 MB
max imaging RAM	768 MB
hard disk drive	40 GB

Weight and Dimensions

1-tray configuration dimensions	22.2" x 25.9" x 26.3"
2-tray configuration dimensions	33.3" x 30.2" x 44.5"
weight 1-tray configuration	149.9 lb
weight 2-tray configuration	200.6 lb
weight 3-tray configuration	211.6 lb