PG-FP6 V1.06 14. Maintenance and Warranty
R20UT4469EJ0800 Rev.8.00 Page 160 of 188
Oct.01.21
(3) Expiration of the repair period
When a period of one year has elapsed after production of a given model ceased, repairing products of
that model may become impossible.
(4) Carriage fees for sending your product to be repaired
Carriage fees for sending your product to us for repair are at your own expense.
14.4 How to Make Request for Repair
If your product is found faulty, fill in the Repair Request Sheet downloadable from the following URL. And
email the sheet and send the product to your local distributor. To ensure rapid repair, fill in the sheet as
specific as possible.
https://www.renesas.com/repair
CAUTION
Note on Transporting the Product:
When sending your product for repair, use the packing box and cushioning material supplied with the
product when it was delivered to you and specify caution in handling (handling as precision equipment). If
packing of your product is not complete, it may be damaged during transportation. When you pack your
product in a bag, make sure to use the conductive plastic bag supplied with the product (usually a blue bag).
If you use a different bag, it may lead to further trouble with your product due to static electricity.
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