Renesas PG-FP6 V1.06

PG-FP6 V1.06 12. Troubleshooting
R20UT4469EJ0800 Rev.8.00 Page 153 of 188
Oct.01.21
12.Troubleshooting
This chapter covers frequently asked questions (FAQ).
12.1 FAQ
For frequently asked questions, refer to the following support portal (FAQ):
https://www.renesas.com/pg-fp6/faq-en
* Using the self-testing function, the user can find out the reason why the FP6 does not operate normally,
such as a defect in the FP6, or problems in other hardware. For how to use the tool, refer to 4.4.2.5, [Self
Test].
12.2 Problems during Operation
This section describes troubleshooting for problems that may occur during operation.
12.2.1 When an error produces the message ‘ERROR: 004 No response’
Cause 1:
The connection with the target system might be wrong.
Action 1:
Check that the connection with the target system is in accord with the recommended circuits shown in
chapter 11, Examples of Connections with Microcontrollers.
Cause 2:
The operating mode of the target device might be wrong.
Action 2:
The FP6 is connected to the target device in boot mode or serial programming mode.
(1) Refer to the user’s manual of the target device and check that all required mode pins are being handled
correctly.
(2) For the RX family, check that the settings for I/O signals in the [Tool Details] dialog box match the wiring
of the target system.
Cause 3:
The wrong MCU might be selected in the [Create New Setting] dialog box.
The wrong target device might be selected for the settings file.
Action 3:
Select the same MCU as the target device.
Cause 4:
The target device might not be receiving a clock signal.
Action 4:
Check the clock supply on the target system.