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Maintenance and
Troubleshooting
Introduction
This chapter provides suggested RS6000 troubleshooting and maintenance.
Maintenance
Cleaning the scan window is the basic maintenance required. A dirty window can affect scanning performance.
• Do not allow abrasive material to touch the window.
• Remove any dirt particles with a damp cloth.
• Wipe the window using a tissue moistened with ammonia/water.
• Do not spray water or other cleaning liquids directly into the window.
Battery Safety Guidelines
• The area in which the RS6000 units are charged should be clear of debris and combustible materials or
chemicals. Particular care should be taken where the device is charged in a non-commercial environment.
• Do not use incompatible batteries and chargers. If you have any questions about the compatibility of a
battery or a charger, contact Zebra Support. See Service Information on page 15 for contact information.
• Do not crush, puncture, or place a high degree of pressure on the battery.
• Follow battery usage, storage, and charging guidelines.
• Improper battery use may result in a fire, explosion, or other hazard.
• To charge the mobile device battery, the battery and charger temperatures must be between +32°F and
+104°F (0°C and +40°C)
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.