5.1 If a Warning Occurs
HA-8190V 5-5
W-023 The retention time of HbA1c fluctuate.
Cause Fluid is leaking from the eluent tubes or fluid pump.
Air bubbles have formed in the fluid pump check valve.
The wrong bottle cap has been fit on the wrong eluent pack.
Remedy a Touch to clear the warning. After measurement stops, perform steps b and c.
b Pump fluid (see page 4-52: On the [Priming menu] screen, select <2. Pump>). Open the temperature
control box cover while pumping fluid, and tighten the tube that is leaking.
c If the warning persists, perform priming and then pump fluid to the tubes (see page 4-52: On the
[Priming menu] screen, select <1. Automatic>. After completion, select <2. Pump>).
W-024
W-025
HbA0 retention time
Retention time
(Variant mode only)
Cause Fluid is leaking from the eluent tubes or fluid pump.
Air bubbles have formed in the fluid pump check valve or optical unit cell.
The wrong bottle cap has been fit on the wrong eluent pack.
Remedy a Touch to clear the warning. After measurement stops, perform steps b - d.
b Pump fluid (see page 4-52: On the [Priming menu] screen, select <2. Pump>). Open the temperature
control box cover while pumping fluid, and tighten the tube that is leaking.
c If the warning persists, perform priming and then pump fluid to the tubes (see page 4-52: On the
[Priming menu] screen, select <1. Automatic>. After completion, select <2. Pump>).
d If the warning persists, turn off the power and contact your distributor.
W-032 Sample tube spinning failed.
Cause The barcode label comes off or is displaced from the correct position.
The correct adapters are not set in the sample rack.
Remedy a Touch to clear the warning.
b Reattach the barcode label to the correct position (see page 2-19).
c Set the correct adapters in the sample rack (see page 2-19), then set the samples in the sample rack.
W-041 Optical unit light volume low
Cause Whole blood sample was measured with a rack for hemolysis sample.
The hemoglobin concentration of the sample is too high.
The light source has degraded.
Air bubbles have formed in the optical unit cell.
Remedy a Touch to clear the warning. After measurement stops, perform steps b - e.
b If whole blood sample was measured with a rack for hemolysis sample, it is recommended to replace
the column with a new one (see page 4-11). If you do not have a spare column, perform the following
as a temporary remedy: 1) Set 10 empty sample tubes or cups in a normal rack and perform normal
measurement. 2) After measurement stops due to “T-354 Sample introduction”, perform HbA1c control
measurement. 3) Carefully check that the obtained results are normal. If abnormal results are obtained,
do not perform measurements until the column is replaced with a new one.
c Prepare samples so that the total area of the measurement result is between 30,000 to 60,000 counts.
d Pump fluid (see page 4-52: On the [Priming menu] screen, select <2. Pump>). After three minutes,
touch .
e If the warning persists, turn off the power and contact your distributor.
W-043 Pressure high
Cause The column or tube is clogged.
Remedy a Touch to clear the warning. After measurement stops, perform steps b - d.
b Replace the column with the dummy column (see page 4-56) and then pump fluid to the tube (see page
4-52: On the [Priming menu] screen, select <2. Pump>). After five minutes, touch . The
dummy column was attached to the column installation position at the time of shipment.
c If fluid pumping finishes without any problem, replace the column with a new one (see page 4-11).
d If the warning persists, turn off the power and contact your distributor.
OK
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