Uni-Probe LB 490
BERTHOLD TECHNOLOGIES GmbH & Co. KG
2 – 245
Volume 2 4 Repair, Maintenance and Service
2
4.15 Customer Service
Customer service for Berthold measuring systems is available in
many countries outside Germany. For further information please
visit out website www.Berthold.com.
If you do not know the phone number of your local service engi-
neer, please call the following numbers at the manufacturer’s head-
quarters:
+49 (0) 7081 177-111 (phone)
+49 (0) 7081 177-339 (fax)
+49 (0) 7081 177-0 (switchboard)
e-mail: Service@Berthold.com
To get efficient help you have to provide the following information:
• Device type or “LB” number: e.g. LB 490
• Information on the error
• Information on the application
– Product being measured
– Installation situation
– Measuring device, e.g. level, rod source with rod detector
• Parameter listing
• Source number and / or Berthold commission number
• Contact person and phone number
To Next Page
