Fluidics Issues
Fluidics Issues
Error Possible causes Troubleshooting steps
System suddenly
shuts down
Bulk fluidics bottles empty Empty the waste and refill DI water bottles as
necessary. See Refilling Bulk Fluidics on
page 143.
DI water uptake line and filter
in wrong position
Ensure that the filter on the DI water uptake
line falls into the lower corner of the bottle on
the side away from the cap. Refer to the
figures in Replacing Sheath Bottles on page
146.
Software Issues
Error Possible causes Troubleshooting steps
Unable to click the
Play button
Sample back flushing or
previous run not complete
Wait for the process to complete.
Run list error Validate that everything has been properly
selected when setting up a run list.
Loader door open or sample
plate inserted incorrectly
1. Stop the acquisition process.
2. Open the loader door (if it is not already
open).
3. Ensure that the sample tube rack or plate is
seated correctly.
4. Close the loader door.
5. Proceed with running the experiment.
User Guide | 343
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