Canon LBP6310dn - A Portion of the Page Is Not Printed

07K5-090
Perform one of the following solutions according to the cause.
<Cause 1> The setting for the scaling factor is not appropriate.
Solution 1
Perform the following procedure in the printer driver.
1. Display the [Page Setup] sheet.
2. Clear the [Manual Scaling] check box.
If the [Manual Scaling] check box is cleared, the scale factor will be set according to [Page Size]
and [Output Size] automatically.
Solution 2
Perform the following procedure in the printer driver.
1. Display the [Page Setup] sheet.
2. Select the [Manual Scaling] check box, then specify an appropriate scale factor according to
the paper size to be used.
<Cause 2> The position of the paper is incorrect.
Solution
Load the paper properly.
"Loading Paper in the Paper Drawer"
"Loading Paper in the Multi-purpose Tray"
<Cause 3> A document with no margins was printed.
Solution 1
Data is printed with a margin of 5 mm (10 mm for envelopes). Provide a margin around the data.
"Printable Area"
Solution 2
Perform the following procedure in the printer driver.
1. Display the [Finishing] sheet.
2. Click [Advanced Settings].
3. Set [Expand Print Region and Print] to [On].
The edges of the printout may be partly missing depending on the property of the document to be
printed.
A Portion of the Page Is Not Printed
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