Canon LBP6310dn - The Overall Surface of the Paper Is Printed in Black Completely

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07K5-094

Perform the following procedure.

<Cause> The drum in the toner cartridge is deteriorated.

Solution

Replace the toner cartridge with a new one.

"Toner Cartridge Replacement"

The Overall Surface of the Paper Is Printed in Black Completely

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Main Page

Table of Contents2
Before You Start7
Legal Notices8
Legal Limitations on the Usage of Your Product and the Use of Images10
Using the E-Manual11
How to Use the E-Manual12
Operating Environment13
Installing the E-Manual14
Uninstalling the E-Manual18
Screen Layout of the E-Manual21
Topic24
Site Map25
Search Method26
Viewing the E-Manual27
Disclaimers29
Copyright30
Trademarks31
Third Party Software32
Important Safety Instructions33
Installation34
Power Supply35
Handling36
Maintenance and Inspections38
Consumables40
Others41
About this Printer42
Printer Specifications43
System Requirements for Printing46
Introduction of the Optional Accessories47
Names and Dimensions of each Part48
Control Panel51
Printer Status Window53
Energy-Saving Mode55
Sleep Mode56
Auto Shutdown57
Introduction of the Utilities59
Cautions for Handling the Printer61
Consumables62
Maintenance63
Toner Cartridge Replacement64
Attention (Toner Cartridge)65
Before Replacing the Toner Cartridge67
Replacing the Toner Cartridge69
Storing Toner Cartridges72
Moving the Printer73
Cleaning the Printer76
Cleaning the Inside of the Printer77
Cleaning the Outside of the Printer79
Attention (Cleaning)81
Location of the Serial Number82
Printer Installation83
Attention (Printer Installation)84
Confirming the Supplied Accessories and Checking the Installation Site86
Removing the Packing Materials88
Installing the Printer93
Installing the Paper Feeder95
Driver Installation99
Installing the Printer Driver100
Easy Installation102
Connecting the Printer and Computer105
Easy Installation (USB Connection)108
Easy Installation (LAN Connection)111
Easy Installation (Via the Print Server)117
After Installation121
Installing with Plug and Play123
Uninstalling the Printer Driver126
Starting the Uninstaller from [Control Panel]132
Basic Printer Operations133
Usable Paper134
Precautions for Paper136
Printable Area138
Paper Loading and Output139
Loading Paper in the Paper Drawer141
Attention (Paper Drawer)144
Registering the Paper Size145
Loading Paper in the Multi-Purpose Tray147
Attention (Multi-Purpose Tray)150
Basic Printing Procedure151
Attention (Basic Printing)155
How to Use Help156
Canceling a Job158
Canceling a Print Job Using the Print Queue159
Canceling a Print Job Using the Printer Status Window161
Canceling a Print Job Using the Cancel Job Key162
Checking the Printer Status163
Printing on Various Types of Paper164
Printing on Plain Paper, Heavy Paper, or Index Card165
Printing on Transparencies166
Printing on Labels167
Printing on Envelopes168
Printing on Custom Size Paper170
Loading Custom Size Paper171
Registering a Custom Paper Size174
Paper Loading Orientation176
Useful Printing Functions177
Displaying the Setting Screen178
Sided Printing and 2-Sided Printing180
Attention (1-Sided Printing and 2-Sided Printing)183
Scaling Print Output184
Layout Printing (N-Page Print)186
Printing an Image Larger than A4 (Poster Printing)188
Booklet Printing190
Adding a Watermark to a Document to be Printed (Watermark Printing)193
Adding, Editing, or Deleting a Watermark195
Printing Borders, the Printing Date, and so on198
Combining Data before Printing200
Changing the Output Method According to the Print Data or Number of Copies204
Printing Data with Different Orientations in the same Data205
Printing with a Gutter207
Selecting the Paper Output Method209
Printing with the Page 180 Degrees Rotated211
Selecting Paper for each213
Adjusting the Image Quality or Grayscale215
Performing Printing Appropriate for Particular Print Data216
Correcting Rough-Textured Images217
Adjusting the Toner Density219
Printing with Brightness and Contrast Adjusted221
Registering the Printing Preferences223
Changing the Default Values for Printing Preferences224
Saving Frequently Used Printing Preferences (Adding/Editing/Deleting a "Profile")225
Selecting a "Profile229
Configuring the Network Settings (Sharing the Printer)230
Checking Your Printing Environment231
If You Use the Printer by Direct Connection232
Installing the Printer Driver (LAN Connection)233
Setting the IP Address234
Setting the IP Address Using Netspot Device Installer235
Setting the IP Address Using the ARP/PING Command240
Setting the IP Address Using the Printer Status Window242
Setting a Port and Installing the Printer Driver244
Changing the Network Settings for the Printer257
Configuring the Protocol Settings258
Attention (Protocol Settings)264
Changing the Network Transmission Speed or Transfer Mode265
Initializing the Network Settings267
Initializing Using the Remote UI268
Initializing Using FTP Client270
Initializing Using Netspot Device Installer272
Initializing Using the Reset Button274
Network Setting Items275
When Changing the IP Address (Changing the Port)280
Values for Setting a Port284
If You Use the Printer in the Print Server Environment285
Configuring the Print Server287
Checking the Settings of Your Network292
Installation on Clients294
Installing from the Printer Folder295
Installing from [Windows Explorer]301
Managing the Printer302
Software that Can be Used for Managing the Printer303
Remote UI304
Starting the Remote UI305
Attention (Remote UI)308
Enabling the Remote UI309
Screen Layout of the Remote UI (Details on each Setting Page)311
Displaying or Changing Support Links316
Changing the Display Language of the Remote UI319
FTP Client321
Netspot Device Installer323
Installing Netspot Device Installer325
Using Netspot Device Installer329
Uninstalling Netspot Device Installer331
Managing Print Jobs332
Attention (Job Manager)334
Checking the Printer Settings335
Setting the Administrator Password337
Specifying the Device Name or Administrator Information339
Security Settings341
Restricting the Users Who Can Print342
Restricting the Users Who Can Monitor/Change the Settings Using the SNMP Protocol346
Restricting the Users Who Can Perform Multicast Discovery351
Restricting the Users Who Can Access355
Restricting the FTP Access from End-Users358
Obtaining the Security Access Logs360
Checking the Security Access Logs363
Troubleshooting365
Printing Cannot be Performed366
Printing Cannot be Performed (USB Connection)367
Printing Cannot be Performed (LAN Connection)370
Printing Cannot be Performed (Via the Print Server)374
The Print Server for Connection Cannot be Found377
The Shared Printer Cannot be Accessed378
The Printer Takes a Long Time to Start the Print Job379
You Cannot Turn the Printer on380
All the Indicators on the Network Interface Are off381
You Cannot Install the Printer Driver382
The Printer Is Not Recognized Automatically (Easy Installation)383
The Printer Cannot be Searched for (Auto Setup)384
You Cannot Uninstall the Printer Driver385
Starting the Uninstaller from the CD-ROM386
Uninstalling the USB Class Driver389
The Printer Driver Settings Cannot be Changed392
Profiles" Cannot be Selected or Edited393
The Status of the Paper Feeder Cannot be Obtained Automatically395
Paper Jams397
Attention (Paper Jams)398
Clearing Paper Jams (Multi-Purpose Tray)400
Clearing Paper Jams (Paper Drawer)401
Clearing Paper Jams (Duplex Unit)402
Clearing Paper Jams (Inside the Output Area)405
Clearing Paper Jams (Inside the Front Cover)406
The Alarm Indicator Is On/Blinking409
A Message Appears in the Printer Status Window412
Poor Printout Results417
Paper Curls419
Paper Creases420
White Streaks (Lines) Appear421
Printing Is Uneven422
Printed Pages Have White Specks423
Toner Stain or Toner Peeling Occurs424
The Printed Paper Has Smudge Marks425
The Printed Paper Has Vertical Streaks426
Smudge Marks of Spattering Toner Appear Around the Text or Patterns427
The Back of the Printed Paper Has Smudge Marks428
The Overall Print Result Is Dark429
Residual Images Appear on Non-Printed Areas430
White Dust Is Attached to the Printed Transparencies431
The Overall Print Result Is Faint432
Colored Lines and Text Appear Faded433
The Printing Position Is Skewed434
A Portion of the Page Is Not Printed435
Data Is Reduced and Printed436
The Next Page Is Printed from Halfway Across the Previous437
Blank Paper Is Output (Nothing Is Printed on the Paper)438
The Overall Surface of the Paper Is Printed in Black Completely439
The Printout Is Different from What Is Displayed on Screen440
The Flap of the Printed Envelope Sticks441
Multiple Sheets of Paper Are Fed at a Time442
Appendix443
Basic Operations/Various Information for Windows444
Office Locations451
For Windows 8 Users452

Canon LBP6310dn - The Overall Surface of the Paper Is Printed in Black Completely

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