Epson WF-C5890 Series User Manual

Messages Cause
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
❏ The printer is not connected to a network
❏ POP3 server is down
❏ Network connection is disconnected while communicating
❏ Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for an SMTP server failed
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for a POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Connection to SMTP server failed.
Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server does not support SMTP secure connection (SSL
connection).
Connection to SMTP server failed.
Change Secure Connection to SSL/TLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an SSL/TLS connection for an SMTP
secure connection.
Connection to SMTP server failed.
Change Secure Connection to
STARTTLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use a STARTTLS connection for an SMTP
secure connection.
The connection is untrusted. Check the
following. - Date and Time
This message appears when the printer’s date and time setting is incorrect or the
certicate has expired.
The connection is untrusted. Check the
following. - CA Certicate
This message appears when the printer does not have a root certicate
corresponding to the server or a CA Certicate has not been imported.
The connection is not secured. This message appears when the obtained certicate is damaged.
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
Preparing the Printer and Making Initial Settings > Preparing and Setting Up the Printer Accordin …
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Epson WF-C5890 Series Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Print Resolution	Up to 4800 x 1200 dpi
Automatic Document Feeder	Yes, 50 sheets
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scanner Type	Flatbed color image scanner
Scan Resolution	1200 x 2400 dpi
Fax Capability	Yes
Display	4.3" color touchscreen
Ink Type	DURABrite Ultra pigment ink
Ink Cartridges	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Paper Capacity	250 sheets
Fax Transmission Speed	Approximately 3 sec per page
Mobile Printing	Epson Connect, Apple AirPrint, Mopria Print Service
Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Print Speed	Up to 25 ppm (black/color)