14 Problem Solving
362
Problem Solving
14
The copy is
misaligned or
skewed.
Is the document loaded
correctly?
Load the document correctly.
Refer to "3 Copy" in the User Guide.
Is the paper loaded correctly
in the tray?
Load the paper correctly.
Refer to "Loading Paper" (P.39).
Are the paper guides of the
Tray 5 (Bypass) correctly
aligned with the paper?
Load the paper correctly.
Refer to "Loading Paper in the Tray 5
(Bypass)" (P.40).
Are the document guides on
the document feeder in the
correct positions?
Load the document correctly, and align the
document guides with the document sides.
Refer to "3 Copy" in the User Guide.
Is the paper tray inserted
correctly?
Firmly push in the tray as far as possible to
insert it properly.
Refer to "Loading Paper" (P.39).
Part of the image
is missing on the
copy.
Is the paper damp? If the paper is damp, the copy image may
be partially missing or unclear. Replace the
paper with new one.
Refer to "Loading Paper" (P.39).
Is folded or wrinkled paper
included in the tray?
Remove the improper paper or replace
whole paper with new one.
Refer to "Loading Paper" (P.39).
Is the document pasted or
folded?
There may be a gap between the
document glass and the pasted or folded
section. Place a stack of white sheets on
the document to remove the gap between
the document and the document glass.
The copy has a
stripe pattern.
Is the enlargement ratio
large?
Output may have vertical stripes
depending on the ratio. Adjust the ratio to
remove the stripes.
Refer to "3 Copy" in the User Guide.
Color shift of
color copies is
poor, resulting in
unsatisfactory
image quality.
Is tonal reproduction poor? Try automatic gradation adjustment.
Refer to "Executing Calibration" (P.72).
Is the machine set up in
direct sunlight?
If the machine turns on or the Energy
Saver mode is exited when the document
glass is exposed to strong light, color shift
may occur.
Symptom Cause Remedy
To Next Page
Loading...
Need help?
General
