Image Quality Trouble
363
Problem Solving
14
Printing is faint.
(smudged,
unclear)
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.39).
The drum cartridge has
deteriorated or is damaged.
Contact our Customer Support Center.
Refer to "Replacing the Drum Cartridges"
(P.55).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new
one.
Refer to "Replacing the Toner Cartridges"
(P.50).
Black dots are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the toner cartridge with a new
one.
Refer to "Replacing the Drum Cartridges"
(P.55).
Black or colored
lines are printed.
The drum cartridge has
deteriorated or is damaged.
Replace the toner cartridge with a new
one.
Refer to "Replacing the Drum Cartridges"
(P.55).
The machine interior (LED
printhead) is dirty.
Clean the machine interior.
Refer to "Replacing the Drum Cartridges"
(P.55).
The document glass on the
document feeder is dirty.
Clean the document glass.
Refer to "Cleaning the Film and Constant
Velocity Transport Glass" (P.70).
Dirt appears at
equal intervals.
The paper feeder is dirty. Print a few pages to remove the dirt.
The drum cartridge has
deteriorated or is damaged.
Replace the toner cartridge with a new
one.
Refer to "Replacing the Drum Cartridges"
(P.55).
White dots
appear in black
filled areas.
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.39).
The drum cartridge has
deteriorated or is damaged.
Replace the toner cartridge with a new
one.
Refer to "Replacing the Drum Cartridges"
(P.55).
Symptom Cause Remedy
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