14 Problem Solving
400
Problem Solving
14
012-211
012-212
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O [Cause] Finisher malfunction
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
012-246
O [Cause] The Booklet Maker is not fully inserted in the C-Finisher with
Booklet Maker.
[Remedy] Fully insert the Booklet Maker, and turn the machine off
and on.
012-247
012-249
012-252
012-253
O [Cause] Finisher malfunction
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
012-254
O [Cause] The sensor was activated because paper output to the
finisher was removed before the finisher tray lowered and
completely stopped in position. Or, there is a foreign object
under the finisher tray.
[Remedy] If there is any foreign object under the finisher tray, remove it
and then turn the machine off and on. If the error persists,
contact our Customer Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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