Error Code
401
Problem Solving
14
012-255
012-256
012-257
012-258
012-260
012-261
012-262
012-263
012-264
012-265
012-266
012-267
012-268
012-269
012-281
012-282
012-283
012-284
012-286
012-287
012-291
012-295
012-296
O [Cause] Finisher malfunction
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
013-210
013-211
013-212
013-213
013-220
O [Cause] Finisher did not work correctly.
[Remedy] Turn the machine off and on, and perform the same
operation again.
016-210
016-211
016-212
016-213
016-214
016-215
016-216
O [Cause] Software error
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
016-220
016-221
016-222
016-223
016-224
016-225
016-226
016-227
016-228
O [Cause] An error occurred in the document feeder.
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.