Error Code
433
Problem Solving
14
027-547
O O [Cause] SMB protocol error. An invalid character was detected in
the specified domain name.
[Remedy] If the error occurred during SMB authentication:
Check with the network administrator for the domain
name, then re-configure correctly.
Also, check if the domain name set on the machine is
correct, using the following procedure:
1. Enter the System Administration mode, and select
[Tools] > [System Settings] > [Connectivity & Network
Setup] > [Remote Authentication Server / Directory
Service] > [SMB Server Settings].
2. Select the SMB server to check the domain name.
If the error occurred during the transfer via SMB of [Scan
to PC]:
Check the domain name which has been specified when
entering login name with the network administrator. To
check the domain name on the server, take the following
procedure:
1. Select [Start] > [Programs] > [Administrative Tools] >
[Active Directory Domains and Trusts] on the Active
Directory domain controller.
2. From the left side frame of the [Active Directory
Domains and Trusts] window, select [Active Directory
Domains and Trusts] > [Domains]. Right-click [Domains]
to select [Properties].
3. Select [General] tab in the domain properties window,
check the domain name (prior to Windows 2000).
027-548
O [Cause] SMB protocol error. An invalid character was detected in
the specified user name.
[Remedy] The user name on the server needs to be set without using
unauthorized characters by the network administrator.
To check the user name on the server, take the following
actions:
1. Select [Start] > [Programs] > [Administrative Tools] >
[Active Directory Users and Computers] on the Active
Directory domain controller where the user information
is set.
2. Select [Active Directory Users and Computers] >
[Server] > [Domains] > [Users] from the left side frame
of the [Active Directory Users and Computers] window,
to display the user information.
3. Right-click the target user from the right side frame of
the [Active Directory Domains and Trusts] window to
select [Properties].
4. Select the [Account] tab in the [User Properties]
window, check the user name of [User Log On Name
(Prior to Windows 2000)].
027-549
O [Cause] SMB protocol error
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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