14 Problem Solving
434
Problem Solving
14
027-564
O [Cause] SMB protocol error. The SMB server was not found.
[Remedy] Check if the connection between the authentication server
and the machine has been established via a network. For
example, check the following points:
z
Network cable connection
z
TCP/IP settings
z
Connection via Port 137 (UDP)/Port 138 (UDP)/Port 139
(TCP)
027-565
O [Cause] SMB protocol error
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
027-566
O [Cause] SMB protocol error. SMB (TCP/IP) is not active.
[Remedy] Check on CentreWare Internet Services that SMB (TCP/
IP) is active on the [Port Status] screen of the [Properties]
tab.
027-569
O [Cause] The SMB (TCP/IP) port is not activated.
[Remedy] Check on CentreWare Internet Services that SMB (TCP/
IP) is active on the [Port Status] screen of the [Properties]
tab.
027-572
027-573
027-574
027-576
027-578
O [Cause] SMB protocol error
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
027-584
O [Cause] SMB protocol error. The SMB server is in shared security
mode.
[Remedy] The SMB server may be on Windows 95, Windows 98, or
Windows Me OS. Set the SMB server on an OS other than
Windows 95, Windows 98, or Windows Me OS.
027-585
O O [Cause] SMB protocol error. Login disabled period.
[Remedy] Check with the system administrator for the login-
permitted period.
027-586
O O [Cause] SMB protocol error. The password has expired.
[Remedy] Obtain a valid password from the system administrator.
027-587
O O [Cause] SMB protocol error. The password must be changed.
[Remedy] Log in to Windows, and change the password. Ask the
system administrator for changing the setting so that you
do not need to change the login password next time.
027-588
O O [Cause] SMB protocol error. The user is invalid.
[Remedy] Ask the system administrator for validating the user.
027-589
O O [Cause] SMB protocol error. The user was locked out.
[Remedy] Ask the system administrator for canceling the lockout
status.
027-590
O O [Cause] SMB protocol error. The user account has expired.
[Remedy] Obtain a valid user account from the system administrator.
Or, ask the system administrator to extend the account
expiration date.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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