Error Code
435
Problem Solving
14
027-591
O O [Cause] SMB protocol error. Users are restricted. A blank
password is invalid.
[Remedy] Set the password for the user.
027-702
O O [Cause] The specified recipient’s certificate does not exist.
[Remedy] Register the certificate to the machine.
027-703
O O [Cause] The specified recipient’s certificate has expired.
[Remedy] Register a valid certificate to the machine.
027-704
O O [Cause] The CA certificate for the specified Address Book does not
exist.
[Remedy] Check the path to the recipient’s certificate, and register
the required CA certificate to the machine.
027-705
O O [Cause] The specified recipient’s certificate has been revoked.
[Remedy] Specify a valid certificate.
027-706
O [Cause] Unable to find the S/MIME certificate associated with the
machine’s e-mail address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail
address to the machine.
027-707
O [Cause] The S/MIME certificate associated with the machine’s e-
mail address has expired.
[Remedy] Ask the sender to issue a new S/MIME certificate and
import the certificate to the machine.
027-708
O [Cause] The S/MIME certificate associated with the machine’s e-
mail address is not reliable.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
O [Cause] The S/MIME certificate associated with the machine’s e-
mail address has been discarded.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
O [Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME
certificate.
027-711
O [Cause] No S/MIME certificate was obtained from the received e-
mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or
attach an S/MIME certificate to S/MIME signature mail
sent from the sender.
027-712
O [Cause] The received S/MIME certificate has expired, or is an
unreliable certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME
certificate.
027-713
O [Cause] The received e-mail has been discarded because it might
be altered on its transmission route.
[Remedy] Tell the sender about it, and ask to send the e-mail again.
027-714
O [Cause] The received e-mail has been discarded because the
address in its From field was not the same as the mail
address in the S/MIME signature mail.
[Remedy] Tell the sender that the mail addresses are not identical,
and ask to send the e-mail again.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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