14 Problem Solving
436
Problem Solving
14
027-715
O [Cause] The received S/MIME certificate has not been registered
on the machine, or has not been set to use on the
machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or
change settings to use the S/MIME certificate on the
machine when the S/MIME certificate has already been
registered.
027-716
O [Cause] The received S/MIME certificate has been discarded
because the certificate was unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME
certificate.
027-720
O [Cause] Unable to find the server of an application interface
destination.
[Remedy] Check the DNS server address. Or, check whether or not
the computer that the application (ApeosWare Flow
Service) is installed on has been registered on the DNS
server.
027-721
O [Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow
Service) operates correctly.
027-722
O [Cause] The jobs was timed out during connection with an
application interface destination.
[Remedy] Try to process the job flow again.
027-723
O [Cause] Authentication at the application interface destination
(ApeosWare Flow Service) failed.
[Remedy] Check the user name and password that is used when
creating a job flow.
027-724
O [Cause] An application interface destination (ApeosWare Flow
Service) could not be accessed.
[Remedy] Check whether ApeosWare Flow Service operates
correctly. When it is operating correctly, check the log.
027-725
O [Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow
Service) operates correctly. When it is operating correctly,
check the log. When it is not operating, check the network
environments.
027-726
O [Cause] The status of the application interface destination
(ApeosWare Flow Service) is unknown.
[Remedy] Check whether ApeosWare Flow Service operates
correctly. When it is operating correctly, check the log.
027-727
O [Cause] A parameter is illegal during an application interface.
[Remedy] Try to process the job flow again.
027-728
O [Cause] The number of files that are to be sent to external services
exceeded the maximum number.
[Remedy] Reduce the number of files, and send them again.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
To Next Page
Loading...
Need help?
General
