Error Code
437
Problem Solving
14
027-730
O [Cause] The number of the document pages attached to the SMTP
mail is more than the maximum number of pages allowed
for the Split Send feature.
[Remedy] Reduce the number of the document pages, and try again.
027-737
O O [Cause] An error occurred while reading data from the job template
pool server.
[Remedy] Check to see whether you have privileges for the directory
which stores the job template.
027-739
O O [Cause] Unable to find the specified job template pool server.
[Remedy] Check the path name of the job template pool server.
027-740
O O [Cause] Unable to login to the job template pool server.
[Remedy] Check the login user name and password.
027-741
O O [Cause] Unable to connect to the job template pool server.
[Remedy] Ask the network administrator to check the network and
server environments.
027-742
O O [Cause] Unable to store job template due to insufficient hard disk
space.
[Remedy] Remove unnecessary data from the hard disk to increase
free disk space.
027-743
O O [Cause] The specified job template pool server is incorrect.
[Remedy] Check the settings of the job template pool server.
027-744
O O [Cause] The domain name of the job template pool server has a
problem.
[Remedy] Make sure that the DNS server connection and the domain
name have been registered to the DNS server.
027-745
O O [Cause] The address of the DNS server has not been registered on
the machine.
[Remedy] Either register the address of the DNS server on the
machine, or set the address of the job template pool server
with its IP address.
027-746
O O [Cause] The protocol settings on the job template pool server are
incorrect.
[Remedy] Set up the correct port.
027-750
O [Cause] Attempted to give a fax/print/Internet Fax command to the
scan document.
[Remedy] Fax/print/Internet Fax features are unavailable for scan
documents. Set the job flow correctly.
027-751
O [Cause] An error occurred during job flow processing.
[Remedy] Check the settings of the job flow.
027-752
O [Cause] A mandatory entry field is blank in the job flow.
[Remedy] Take one of the following actions:
z
Link mailboxes only to job flows that do not have
mandatory entry fields.
z
Set the default values to the mandatory fields of the job
flow.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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