14 Problem Solving
454
Problem Solving
14
062-790
O [Cause] The scanned document is copy-protected.
[Remedy] Check documents, referring to "1 Before Using the
Machine" > "Legal Notice" in the User Guide.
063-210
063-220
063-230
063-240
O [Cause] An error occurred in the document feeder.
[Remedy] Contact our Customer Support Center.
065-210
065-211
065-212
065-213
065-214
O [Cause] An error occurred with the machine.
[Remedy] Contact our Customer Support Center.
065-215
065-216
O O O [Cause] An error occurred with the document feeder.
[Remedy] Power-cycle the machine. If the problem persists, contact
our Customer Support Center.
065-219
065-220
O [Cause] The document feeder is defective.
[Remedy] Contact our Customer Support Center.
071-212
O [Cause] Fax transmission for the E-mail to Fax feature has
restrictions.
[Remedy] Perform the same operation again.
072-212
O [Cause] Tray 2 malfunction
[Remedy] Contact our Customer Support Center. Trays other than
the Tray 2 can be used.
073-212
O [Cause] Tray 3 malfunction
[Remedy] Contact our Customer Support Center. Trays other than
the Tray 3 can be used.
074-212
O [Cause] Tray 4 malfunction
[Remedy] Contact our Customer Support Center. Trays other than
the Tray 4 can be used.
075-212
O [Cause] Tray 5 (Bypass) malfunction
[Remedy] Contact our Customer Support Center. Trays other than
the Tray 5 can be used.
077-212
O [Cause] A different type of paper tray is attached.
[Remedy] Contact our Customer Support Center.
077-214
O [Cause] The machine detected a different type of paper tray being
attached.
[Remedy] Contact our Customer Support Center.
077-215
O [Cause] The machine detected a different type of paper tray being
attached.
[Remedy] Contact our Customer Support Center.
081-799
O [Cause] Tray 1 malfunction
[Remedy] Contact our Customer Support Center. Trays other than
the Tray 1 can be used.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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