paper jams, clearing
finisher bin 81
in automatic document feeder top cover 77
in duplex area 62
in finisher rear door 81, 86
in front door 51
in manual feeder 75
in rear door 59
in standard bin 50
in staple access door 81
in stapler door 86
in tray [1] 64
in tray [x] 68
paper sizes
supported 32
paper types
supported by printer 34
where to load 34
paper weights
supported by printer 34
Parallel port [x] disabled [56] 106
parts catalog legend 414
POR sequence 38
power‑on reset sequence 38
print quality
cleaning the scanner glass 412
initial check 39
print quality troubleshooting
840.xx service check 151
ADF cover open service check 80
ADF duplex service check 159
ADF feed errors service check 158
ADF paper jam service check 78
ADF streak service check 157
black or blank page copy service check 154
blank pages 41
CCD service check 155
fax reception service check 161
fax transmission service check 163
flatbed home position service check 156
flatbed motor service check 155
gray background on prints 40
modem/fax card service check 160
repeating defects 41
shadow images appear on prints 42
skewed print 43
solid black pages 42
streaked vertical lines appear on prints 45
toner rubs off 46
toner specks appear on prints 47
printer
basic model 397
fully configured 397
printer configurations 397
printer control panel 175
indicator light 175
Sleep button light 175
Printer had to restart. Last job may be incomplete. 107
printer messages
[x]-page jam, remove all pages from the finisher’s
accumulator. Leave paper in bin. [45y.xx] 86
[x]-page jam, remove all pages from the output bin.
Leave paper in bin. [45y.xx] 81
[x]‑page jam, clear manual feeder. [25y.xx] 75
[x]‑page jam, clear standard bin. [20y.xx] 50
[x]‑page jam, open automatic feeder top cover.
[28y.xx] 77
[x]‑page jam, open front door. [20y.xx] 51
[x]‑page jam, open rear door. [20y.xx] 59
[x]‑page jam, open tray [1]. [241.xx] 64
[x]‑page jam, open tray [x]. [24y.xx] 68
[x]‑page jam, remove tray 1 to clear duplex.
[23y.xx] 62
Cartridge low [88.xy] 97
Cartridge nearly low [88.xy] 97
Cartridge very low, [x] estimated pages remain
[88.xy] 97
Cartridge, imaging unit mismatch [41.xy] 97
Change [paper source] to [custom string] load
[orientation] 98
Change [paper source] to [custom type name] load
[orientation] 98
Change [paper source] to [paper size] load
[orientation] 98
Change [paper source] to [paper type] [paper size]
load [orientation] 98
Check tray [x] connection 98
Close flatbed cover and load originals if restarting job
[2yy.xx] 99
Close front door 99
Complex page, some data may not have printed
[39] 99
Configuration change, some held jobs were not
restored [57] 99
Defective flash detected [51] 100
Disk full 62 100
Disk must be formatted for use in this device 100
Disk near full. Securely clearing disk space. 100
Error reading USB drive. Remove USB. 100
Error reading USB hub. Remove hub. 100
Fax memory full 100
Fax partition inoperative. Contact system
administrator. 100
7016
Index
475
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