Mobius AIRO Mobile CT System - Malfunctions and Return Instructions; Malfunctions; Return Instructions

MI-42-0001 Rev. 19 267
TROUBLESHOOTING: Malfunctions and Return Instructions
12.8 Malfunctions and Return Instructions
12.8.1 Malfunctions
System Damage or
Failure
Do not continue to use the system if:
• The power plug, cable, or strain relief is damaged (e.g., cable has been run over) or frayed.
• The system does not operate normally when operating instructions are followed.
How to Respond to
Damage
or Failure
12.8.2 Return Instructions
Reporting
Damaged
Equipment
Any defective components should be immediately reported to technical support.
Removing
Components
Only remove defective components if instructed to do so by technical support.
How to Return
Components
Follow the instructions from technical support.
How to Contact
Technical Support
See section 1.2.1 Contacting the Company.
Steps
1. Power down the system.
2. Unplug system from wall outlet.
3. Contact technical support.
4. Attach a notice such as “DO NOT USE” to equipment to prevent it from being used
inadvertently.