277
 – Issues: OS Restrictions
MC361/MC561/CX2731 MFP Advanced User’s Guide
Storage 
Device 
Manage
r 
Unable to search a 
printer.
If the [Don’t allow exceptions] check box 
is selected on the [General] tab of 
Windows Firewall, you cannot search for 
a printer in a segment that is connected 
to another router. Only printers within 
the same segment as the MFP are the 
search target. 
When you cannot find a printer, enter the 
printer name (arbitrary) and IP address 
in [Printer] > [Add or Remove Printer] 
and click [OK].
Print 
Super 
Vision
Unable to access 
the MFP from a 
remote computer.
Click [start] and then select [Control 
Panel] > [Security Center] > [Windows 
Firewall].
Select the [Exception] tab and click [Add 
Program]. Select the following files and 
then click [Open] > [OK] > [OK]. 
• “(J2EE location)\jdk\bin\java.exe”
• “(J2EE location)\jdk\bin\javaw.exe”
• “(J2EE location)\jdk\jre\bin\java.exe”
• “(J2EE location)\jdk\jre\bin\javaw.exe”
Pop-up windows are 
blocked.
If you are using Internet Explorer, pop-
up windows may be blocked.
On Internet Explorer, select [Internet 
Options] from the [Tools] menu.
Select the [Privacy] tab and click 
[Settings] on the [Pop-up Blocker] area. 
On the [Pop-up Blocker Settings] 
window, enter the URL of Print Super 
Vision in [Address of Web site to allow] 
and then click [Add]. Click [Close] > 
[OK].
Item Symptom Detail/Remedy