280
– Issues: Copying Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
Is the loaded paper
compatible with
duplex printing?
Duplex copying cannot be done
depending on the paper size,
document type, or document weight.
Load the right paper for duplex
printing and configure the paper size,
document type, and document weight
correctly.
Is the media type of
the paper tray set to
[Plain] or [Recycled]?
When setting [Paper feed] to [Auto],
set the media type for the paper tray
to [Plain] or [Recycled].
Is there a paper jam? Check the error message and remove
any jammed paper.
Is there an empty
toner cartridge?
Replace it with a new toner cartridge.
Is the image drum
unit at the end of its
life?
Replace it with a new image drum
unit.
Is the fuser unit at the
end of its life?
Replace it with a new fuser unit.
Is the belt unit at the
end of its life?
Replace it with a new belt unit.
Are any covers on the
MFP open?
Close all the covers.
Is an error occurring? Clear the error.
Is another job in
progress?
Start copying after the other job is
complete.
Is a print job from a
computer or other
device in progress?
Wait until printing is complete.
Is a fax being
transmitted in real
time?
Wait until the transmission is
complete.
Sympt
om
Point to check Remedy
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