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– Issues: Scan Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
Transmission
and reception
of e-mail
cannot be
done.
Did you connect the
Ethernet cable after
turning on the MFP?
Turn off the MFP. Connect
the Ethernet cable and then
turn on the MFP.
Is the e-mail address of
the MFP set?
Set the e-mail address of
the MFP.
Did you enter the wrong
e-mail address?
Enter the correct e-mail
address.
Is the SMTP server
address setting correct?
Check the SMTP server
setting.
Is the POP3 server
address setting correct?
Check the POP3 server
setting.
Is the DNS server address
setting correct?
Check the DNS server
address setting.
Is another job running? Wait until the other job
finishes.
Is an error occurring? Follow the instructions
displayed on the display
screen of the MFP.
Files cannot
be saved in a
network file
folder.
Is the FTP/CIFS setting
right?
Check the profile settings.
Is an error occurring? Follow the instructions
displayed on the display
screen of the MFP.
Symptom Point to check Remedy
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