295
 – Issues: Print Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
The entire page 
is dirty.
The document glass is dirty. Clean the document 
glass.
When the document is 
double-sided, the image on 
the back side is printed 
through.
When the document is 
thin, the back side 
image may be printed 
through. Lighten the 
density.
The peripheral 
area of the page 
is dirty.
The paper holding roller or 
white sheet on the under 
side of the document glass 
cover is dirty.
Clean the paper 
holding roller and 
white sheet.
The paper size is bigger than 
the size of the document 
(when the zoom ratio is set 
to 100%).
Use paper of the same 
size as the document.
The orientation of the 
document and paper are 
different.
Set the proper 
orientation of the 
document.
The zoom ratio is set 
improperly.
Set the zoom ratio 
properly according to 
the paper size.
The printed 
image is 
skewed.
The document is loaded 
improperly.
Load the document 
properly.
An unsuitable document is 
loaded in the ADF.
Load a suitable 
document in the ADF.
Foreign materials may be 
present on the ADF 
document glass.
Clean the ADF 
document glass.
Symptom Cause Remedy