298
– Issues: Paper Feed Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
Paper does not
feed into the
MFP.
The setting of [Source]
on the printer driver is
not correctly specified.
Check the paper tray and
select the correct tray in
[Source] on the printer
driver.
You have specified
manual feeding on the
printer driver.
Load the paper on the MP
tray. Then, on the control
panel, select [Restart].
Or, on the printer driver,
clear the [MPT is Manual
feed] check box on [Paper
feed options].
The MFP does
not start
processing even
though you have
removed the
jammed paper.
- Open and close the top
cover.
The paper gets
folded or
wrinkled.
The paper is moist or has
a static charge.
Use paper stored in
proper temperature and
humidity conditions.
The paper is light. Press the <SETTING> key
and then select [Paper
Setup] > [(tray name)] >
[Media Weight]. Then,
specify a lighter weight.
The paper twists
around the
rollers in the
fuser unit.
The settings of media
weight and type are
incorrect.
Press the <SETTING> key
and then select [Paper
Setup] > [(tray name)] >
[Media Type]/[Media
Weight]. Then, specify the
appropriate values.
Or, specify the heavier
weight in [Media Weight].
The paper is light. Use heavier paper.
There is an image or text
on the leading edge of
the paper.
Have a margin on the
leading edge of the paper.
For duplex printing, leave
a margin in the leading
and bottom edges.
Symptom Cause Remedy
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