Troubleshooting
QL-300 User Guide 254
The following table shows the messages. Check the message, and remove the jammed paper
according to the procedure described in the reference.
Category
Message displayed on the dis-
play screen
Error code displayed after press-
ing the HELP button
Paper jam
(When paper is jammed inside the
printer)
Open Unwinder Cover
Paper Jam
Please see HELP for details
391
Open Top Cover
Paper Jam
Please see HELP for details
380
381
Check Fuser and Exit Unit
Paper Jam
Please see HELP for details
382
Remove Paper
Printing Page Lost
Please see HELP for details
389
Check Fuser Unit
Paper Feed Jam
Please see HELP for details
386
Message does not disappear
(When the message does not dis-
appear even after removing the
jammed paper)
Open Unwinder Cover
Paper Remain
Please see HELP for details
631
Open Top Cover
Paper Remain
Please see HELP for details
637
638
Check Fuser and Exit Unit
Paper Remain
Please see HELP for details
639