Troubleshooting
QL-300 User Guide 255
Note: Error code 389 may appear when there is no paper left inside. If it appears when there
is no paper jam, open and close the top cover to clear it. If error code 389 appears many times,
or if it does not clear, contact Technical Support.
Operating the Help Screen
Pressing the HELP button in the control panel will display the solution method. You can easily
remove the paper according to the guidance.
Example: When paper is jammed inside the printer
When paper is left inside the printer
because an error occurred and the
printer stopped
Paper Detection Error
%SENSOR_ERROR%
Please see HELP for details
7381
Open Unwinder Cover
Roll Paper End
Please see HELP for details
7311
Change Paper in Unwinder
Roll Paper End
Please see HELP for details
7310
Check Installed Paper
Mark Detection Error
Please see HELP for details
7306
Paper Feed Error
Please see HELP for details
7319
7372
Check Paper
Roll Paper Slack Winding Error
Please see HELP for details
7314
Check Paper
Roll Paper Set Sensor Error
Please see HELP for details
7315
Category
Message displayed on the dis-
play screen
Error code displayed after press-
ing the HELP button
To Next Page
Loading...
Need help?
General
