QuickLabel Systems QL-300

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Troubleshooting

QL-300 User Guide 266

13 While the paper guide release lever is lifted, slide the paper guide in the direction of the

arrow to remove it.

14 If any paper is jammed, pull it out in the direction of the arrow.

There may be some unfused toner on the paper.

Caution: Be careful, the fuser unit is very hot immediately after printing.

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Default Chapter8
- Table of Contents8
Chapter 1: Installation14
- Checking the Product14
  - Printer14
Installation14
- Choosing an Installation Location15
- Unwinder15
- Unpacking18
- Installation31
  - Installing Cable Clamps31
  - Installing the Unwinder on the Printer32
- Power35
- Test Printing38
  - Adjusting Density and Test Printing38
  - Adjusting the Position of the Sensor40
Chapter 2: PC Connection42
- Driver Installation Process Overview42
  - Connecting to a PC with a Network Connection42
  - Connecting to a PC with a USB Connection42
- Operating Environment42
PC Connection42
- Connecting Cables43
  - Connecting a LAN Cable43
  - Connecting a USB Cable45
- Network Connection46
- USB Connection57
  - USB Setup Flow57
  - Installing the Printer Driver (USB)58
- Dealing with Setup Problems61
Chapter 3 Part Names and Functions62
- Printer Front/Left Side62
- Printer Exit63
- Printer Interior 164
- Printer Interior 265
- Interface Connectors66
- Unwinder67
- Unwinder Interior68
Chapter 4: Control Panel69
Control Panel69
- Control Panel Overview69
- Using the Control Panel71
- Using the Numeric Keypad74
  - Function Number Input Screen75
- Function Number List76
Chapter 5: Paper Settings78
- Paper Types, Size, and Thickness79
Paper Settings78
- Usable Media Types78
- Storing Media81
- Registering a Desired Paper Size with the Printer Driver82
  - Using the Printer Driver to Fine-Tune the Print Position84
  - Using the Printer Driver to Fine-Tune the Cut Position86
Chapter 6: Printing89
- Preparing Paper89
Printing89
- Loading Media91
- Calibrating the Sensor103
- Detecting the Interval between Pages131
  - Detecting the Interval between Pages with the Printer Driver131
  - Detecting the Interval between Pages with the Control Panel133
- Printing133
  - Printing from the Windows PCL Printer Driver133
- Canceling a Print Job134
Chapter 7 Print Function Settings135
- Printer Driver Functions Table135
  - Explanation of Functions135
- Control Panel Menu Functions Table140
- Saving Toner When Printing186
  - Saving Toner When Printing (Toner Save Mode)186
  - Printing Using the Specified Print Cartridge Only (Lift Up)187
- Fine Quality Printing189
- Adjusting the Print Position on the Paper194
  - Using the Roll Paper195
  - Adjusting the Print Start Position196
- Other Print Functions199
Chapter 8 Adjusting the Color214
- Adjusting Color with a Printer Driver227
- Adjusting Color with the Control Panel214
Chapter 9: Network Settings236
- Initializing Network Settings236
Network Settings236
- Using DHCP237
- Ipv6239
  - Checking the Ipv6 Address240
- Using BOOTP239
Chapter 10: Viewing Machine Information241
- Printing Printer Setup Lists242
- Printing Printer Information Lists243
- Printing Print Lists246
- Printing Configuration Information241
  - Printable Report List241
Viewing Machine Information241
- Changing the Administrator Password248
- Checking the Print Count250
Chapter 11: Troubleshooting252
- Checking Messages (if a Paper Jam Occurs)253
- Operating the Help Screen255
- Removing Jammed Paper257
- Frequent Paper Jams283
- Paper Jams252
Troubleshooting252
- Troubleshooting Solutions Procedure252
  - Troubleshooting When an Error Message Is Displayed252
  - Troubleshooting When an Error Message Is Not Displayed252
- Messages about Paper283
- Messages about Replacing Wear Items284
- Messages about Other Issues286
- Printing Problems294
Chapter 12: Replacing Wear Items319
- Checking Service Life and Remaining Amounts of Wear Items319
Replacing Wear Items319
- Replacing Wear Items320
Chapter 13: Cleaning355
Cleaning355
- Required Materials for Cleaning355
- Cleaning Schedule356
- Cleaning the Unwinder357
  - Cleaning the Surfaces of the Unwinder357
  - Cleaning the Inside of the Unwinder358
- Cleaning the Printer367
- Cleaning the Fuser Unit390
- Cleaning the Cutter Unit392
  - Cleaning the Cutter Blades392
Chapter 14: Web Utility405
- Logging in as an Administrator405
- Operating Environment405
- Starting up405
Web Utility405
- Item List407
- Changing an Administrator Password411
- Checking Printer Settings from a Computer413
- To Check Using the "Status Screen413
- To Check Using the "Status Window414
- Changing Printer Settings from a Computer415
- Encrypting Communication (SSL/TLS)415
  - Configuring Settings415
  - Usage Method418
- Printing with IPP418
  - To Enable IPP Printing418
  - To Set up the Printer as an IPP Printer (Windows)418
- Encrypting Communication (Ipsec)420
- Controlling Access by IP Address (IP Filter)433
- Controlling Access by MAC Address436
- Sending Error Notifications by Mail439
- Sending Error Notifications by Periodic Mail442
  - To Send Periodic Notifications about Problems443
  - To Send Alerts When Problems Occur446
- Using Snmpv3448
- Using IEEE802.1X450
Appendix A: Safety455
- Cautions Related to Safety455
- Residual Risk Map455
- List of Risks457
- General Warnings and Cautions464
- Emergency First Aid466
Appendix B: Specifications467
- Major Specifications467
- Roll Paper Specifications470

QuickLabel Systems QL-300 - Page 266

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