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EFM Option
6.4.5 Copy Log/Delete Log/Recovery
This feature is only used to trouble shoot unanticipated issues under the
guidance of Spacelabs Technical Support. If you suspect a software problem,
contact Spacelabs Technical Support.
1. Select Copy Log. A new log fi le is created with the fi lename
log_000000000X.txt. Note that each time you select Copy Log, the last
digit of this fi lename increments. Therefore, the most recent log fi le has
the highest number in its fi lename. The fi le is copied to the /efm/log folder
on the SD card. This process takes less than one minute.
2. When the log is copied, remove the SD card from the EFM reader.
3. Connect a SD card reader to your laptop, then insert the SD card into the
reader.
4. Retrieve the log from the /efm/log folder on the SD card. Typically, there is
only one log fi le, but there can be more than one depending on the issue.
If a StackTrace_0000000000X.txt is also in the /efm/log folder, retrieve
that fi le as well.
5. Email the most recent log fi le (or all log fi les) and the StackTrace fi le (if
available) to Spacelabs Technical Support.
Technical Support may also instruct you to delete the log and collect fresh
data. To delete the log, select Delete Log, then select Yes to confi rm the
action.
You may be instructed to recover the fl ash drive. When you select
Recovery, the fl ash drive is erased. Select Yes to confi rm the action.
Under normal conditions, you should not use this feature.
6. Select the Exit tab. When you see the message, “OK to turn off the
system,” power off the system.
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