Xerox Phaser 6100 Service Manual

Troubleshooting
Service Manual 8-5
8.2 Print-Quality Problems
Blank Page
Completely Black Image
Example Possible Cause Sequence of Repair Actions
Driver installation problem. Try printing a Demo Page.
Check that the printer driver is installed correctly.
Toner cartridge contacts are dirty or
not making good contact.
Toner cartridge is empty or low (when
printing a single color image).
Check and clean the toner cartridge contacts.
Re-seat the toner cartridge.
Replace the toner cartridge.
Transfer belt contacts are dirty or not
making good contact or there is a faulty
transfer belt.
Check and clean the transfer belt contacts.
Re-seat the transfer belt.
Replace the transfer belt
Laser cable harness plugs not seated
properly or faulty laser unit.
Verify the connectors on the laser unit and main
board are properly seated (CN12).
Replace the laser unit or harness as required.
Toner transfer problem. Check all HV contacts and harnesses.
Replace the HVPS.
Example Possible Cause Sequence of Repair Actions
Imaging Unit BIAS contacts are dirty or
not making good contact.
Clean the contacts.
Replace the imaging unit.
Charge Voltage of the imaging unit is
unstable.
Replace the HVPS Board.

Xerox Phaser 6100 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	1200 x 600 DPI
Time to first page (black, normal)	15 s
Time to first page (color, normal)	24 s
Print speed (black, normal quality, A4/US Letter)	21 ppm
Print speed (color, normal quality, A4/US Letter)	5 ppm
Internal memory	64 MB
Standard input trays	2
Compatible operating systems	MAC OS, NT4, OS X, Win2000, Win95/98, WinME, WinXP, Win 98se
Recommended operating temperature range (T-T)	15 - 32.5 °C
Media types supported	A-4
Page description languages	GDI
Total input capacity	350 sheets

Weight and Dimensions

Dimensions (WxDxH)	510 x 470 x 405 mm