Action Yes No
Step 5
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Stapler lower interface cable removal” on
page 661.
Remove the left cover. Reseat the cable J15 on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 6. The problem is solved.
Step 6
a Make sure the three ejector belt paddles align and fit properly.
Note: The paddles are located behind the output bin.
b Reseat the ejector motor assembly cables J2, J8, J22, and J24 on the
controller PCBA. POR the machine.
Does the ejector initialize during startup?
Go to step 7. Go to step 8.
Step 7
Replace the controller PCBA. See “Stapler controller PCBA removal” on
page 663.
Does the error remain?
Replace the sensor
(stapler ejector HP).
See “Sensor (stapler
ejector HP) removal”
on page 681.
The problem is solved.
Step 8
Replace the controller PCBA. See “Stapler controller PCBA removal” on
page 663.
Does the error remain?
Replace the stapler
ejector motor
assembly. See “Stapler
ejector motor
assembly removal” on
page 678.
The problem is solved.
Finisher paddle jam service check
Action Yes No
Step 1
a POR the printer.
b Reseat all the installed output options on the printer.
c Clear obstructions along the paper path.
d Make sure that the sensors (pass through) are free from obstructions.
e Close the rear door properly.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Is the staple finisher the only output option installed?
Go to step 5. Go to step 3.
4063
Diagnostic information
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