Lexmark MS711 Service Manual

2 Do either of the following to clear the message and continue printing:
• For touch‑screen printer models, touch or Done.
• For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > .
203 paper jam messages
Error code Description Action
203.20 Took too long to ramp up upper redrive
motor
Go to “Upper redrive motor control jam service check” on
page 86.
203.21 Upper redrive motor stopped after successful
start up
Go to “Upper redrive motor control jam service check” on
page 86.
203.22 Upper redrive motor under‑speed error Go to “Upper redrive motor control jam service check” on
page 86.
203.30 Upper redrive motor failed to stop the sheet
at the duplex reverse point within the
specified time
Go to “Upper redrive motor control jam service check” on
page 86.
Upper redrive motor control jam service check
Action Yes No
Step 1
Ensure the upper redrive area is free of media jams.
Is the upper redrive area free from media jams?
Go to step 2. Remove media jams.
Go to step 2.
Step 2
Check the upper redrive for damage.
Is the upper redrive free from damage?
Go to step 3. Replace the upper
redrive. See “Upper
redrive removal” on
page 471.
Step 3
Ensure the upper redrive motor cable and the socket "REDRIVE” on the
controller board is properly connected.
Is the above cable properly connected?
Go to step 4. Reseat the connection.
Step 4
Reset the machine.
Does the error continue?
Replace the upper
redrive motor. See
“Upper redrive motor
removal” on page
469.
Go to step 5.
Problem solved.
Step 5
Reset the machine.
Does the error continue?
Replace the controller
card. See “Controller
board removal” on
page 492.
Problem solved.
4063
Diagnostic information
86

Lexmark MS711 Specifications

General

Brand	Lexmark
Model	MS711
Category	Printer
Language	English