23y paper jam messages
Error code Description Action
230.01 Media remains on the sensor (duplex path)
during the warm up sequence
Go to “Sensor (duplex path) static jam service check” on
page 90.
230.02 The media reached the sensor (duplex path)
sooner than the specified time
Go to “Sensor (duplex path) early arriving jam service check”
on page 91.
230.03 The media is late reaching the sensor (duplex
path) within the specified time
Go to “Sensor (duplex path) never‑ or late‑arriving jam service
check” on page 92.
232.03 The media is late reaching the sensor (input)
within the specified time when exiting the
duplex
Go to “Sensor (input) never-arriving jam (exiting duplex)
service check” on page 95.
230.05 The media reached the sensor (duplex path)
but did not clear it within the specified time
Go to “Sensor (duplex path) late leaving jam service check” on
page 93.
230.07 The media reached the sensor (duplex path)
but did not clear it within the specified time
Go to “Sensor (duplex path) late leaving jam service check” on
page 93.
230.20 Took too long to ramp up duplex motor Go to “Duplex control jam service check” on page 94.
230.21 Duplex motor stopped after successful start
up
Go to “Duplex control jam service check” on page 94.
230.22 Duplex motor under‑speed error Go to “Duplex control jam service check” on page 94.
230.28 The sensor (duplex path) rebounded upon
being released by the trailing edge of the
media
Go to “Sensor (duplex path) miscellaneous jam service check”
on page 94.
Sensor (duplex path) static jam service check
Action Yes No
Step 1
Check the duplex path for jammed media.
Is the duplex path free from jammed media?
Go to step 2. Remove any jammed
media.
Step 2
Check the sensor (duplex path) for proper operation.
a Enter the diagnostic mode.
b Select duplex tests.
c Select sensor test.
d Observe the line item sensor.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Go to step 4.Go to step 3.
4063
Diagnostic information
90
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