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MS711
Lexmark MS711 Service Manual
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2
Release the latches (A) to remove the
LED
clear lens. Disconnect the cable (B), and remove the standard output bin
LED.
Sensor
(finishe
r bin me
dia presen
t) remov
al
1
Remove the finisher
left cover. See
“Sta
ple, hole
punch left
cover re
moval”
on page 7
39
.
2
With a p
rying t
ool, open
the LED s
ensor
cover.
4063
Rep
air
info
rma
tio
n
761
760
762
Table of Contents
Default Chapter
1
Service Manual
1
Product Information
2
Edition Notice
2
August
2
Table of Contents
3
Notices and Safety Information
23
Laser Notices
23
Safety Information
26
Preface
31
Service Manual Conventions
31
Change History
31
General Information
41
Media Guidelines
42
Paper Guidelines
42
Paper Characteristics
42
Selecting Paper
43
Selecting Preprinted Forms and Letterhead
43
Unacceptable Paper
43
Storing Paper
44
Using Recycled Paper and Other Office Papers
44
Using Specialty Media
45
Tips on Using Card Stock
45
Tips on Using Envelopes
46
Tips on Using Labels
46
Tips on Using Letterhead
46
Tips on Using Transparencies
47
Supported Paper Sizes, Types, and Weights
47
Paper Types and Weights Supported by the Printer
47
Paper Sizes Supported by the Printer
48
Paper Sizes, Types, and Weights Supported by the Optional Finishers
49
Data Security Notice
51
Tools Required for Service
51
Diagnostic Information
53
Troubleshooting Overview
53
Performing the Initial Troubleshooting Check
53
Power-On Reset (POR) Sequence
54
Using Safe Mode
54
Fixing Print Quality Issues
55
Initial Print Quality Check
55
Gray Background on Prints
56
Printer Is Printing Blank Pages
57
Printer Is Printing Solid Black Pages
58
Repeating Defects
58
Shadow Images Appear on Prints
59
Skewed Print
59
Streaked Horizontal Lines Appear on Prints
61
Streaked Vertical Lines Appear on Prints
62
Toner Rubs off
63
Paper Jams
63
Understanding Jam Messages and Locations
64
200 Paper Jams
66
[X]-Page Jam, Lift Front Cover to Remove Cartridge. [200-201]
66
200 Paper Jam Messages
69
Sensor (Input) Static Jam Service Check
70
Sensor (Input) Early Arriving Jam Service Check
71
Sensor (Input) Never- or Late-Arriving Jam Service Check
72
Sensor (Input) Late-Leaving or DID-Not-Clear Jam Service Check
74
Main Drive Motor Control Jam Service Check
75
Fuser Drive Motor Control Jam Service Check
76
Printhead Motor Control Jam Service Check
76
Sensor (Input) Miscellaneous Jam 1 Service Check
76
Sensor (Input) Miscellaneous Jam 2 Service Check
77
Sensor (Input) Miscellaneous Jam 3 Service Check
77
202 Paper Jams
78
[X]-Page Jam, Open Upper Rear Door. [202]
78
202 Paper Jam Messages
79
Sensor (Fuser Exit) Static Jam Service Check
80
Sensor (Fuser Exit) Late-Leaving Jam Service Check
81
Sensor (Fuser Exit) Late-Arriving Jam Service Check
82
Sensor (Narrow Media) Late Arriving Jam Service Check
83
Sensor (Fuser Exit) Miscellaneous Jam Service Check
84
Sensor (Narrow Media) Static Jam Service Check
84
Fuser ID Chip Control Jam Service Check
85
203 Paper Jams
85
[X]-Page Jam, Remove Standard bin Jam. [203]
85
203 Paper Jam Messages
86
Upper Redrive Motor Control Jam Service Check
86
23Y Paper Jams
87
[X]-Page Jam, Open Upper and Lower Rear Door. [231-234]
87
[X]-Page Jam, Remove Tray 1 to Clear Duplex. [235-239]
89
23Y Paper Jam Messages
90
Sensor (Duplex Path) Static Jam Service Check
90
Sensor (Duplex Path) Early Arriving Jam Service Check
91
Sensor (Duplex Path) Never- or Late-Arriving Jam Service Check
92
Sensor (Duplex Path) Late Leaving Jam Service Check
93
Duplex Control Jam Service Check
94
Sensor (Duplex Path) Miscellaneous Jam Service Check
94
Sensor (Input) Never-Arriving Jam (Exiting Duplex) Service Check
95
24Y Paper Jams
96
[X]-Page Jam, Open Tray [X]. [24Y]
96
24Y Paper Jam Messages
97
Media Feeder Motor Tray Lift Error Service Check
100
Media Feeder Motor Tray Lift Error Service Check
103
Media Feeder Motor Tray Lift Error Service Check
106
Media Feeder Motor Tray Lift Error Service Check
108
Media Feeder Motor Control Service Check
109
Media Tray 1, Tray Pulled Jam
110
Media Feeder Motor Tray Lift Error Service Check
111
Sensor (Input) Never-Arriving Jam from Tray 1 Service Check
111
250/550-Sheet Media Tray Option Jam Service Check
113
HCIT Jam Service Check
115
HCIT Source Jam Service Check
118
250 Paper Jams
120
[X]-Page Jam, Clear Manual Feeder. [250]
120
250 Paper Jam Messages
121
Sensor (Input) Never-Arriving Jam from MPF Media Tray Service Check
121
Sensor (Input) Never-Arriving Jam from MPF Media Tray Service Check
122
4Yy Paper Jams
123
[41Y.XX]
123
[X]-Page Jam, Remove Paper, Open Mailbox Rear Door. Leave Paper in Bin. [43Y.XX]
124
[X]-Page Jam, Remove Paper, Open Finisher Rear Door. Leave Paper in Bin. [451]
126
[X]-Page Jam, Remove Paper, Open Stapler Door. Leave Paper in Bin. [455-457]
127
4Yy Paper Jam Messages
130
Sensor (Mailbox Pass Through) Jam Service Check
139
Mailbox Main Motor Jam Service Check
142
Mailbox Diverter Plunger Jam Service Check
144
Mailbox Diverter Jam Service Check
145
HCOE Diverter Jam Service Check
148
Sensor (HCOE Pass Through) Jam Service Check
150
HCOE Media Entrance Jam Service Check
153
HCOE Main Motor Jam Service Check
156
Sensor (Finisher Pass Through) Jam Service Check
158
Finisher Left Tamper Jam Service Check
161
Finisher Right Tamper Jam Service Check
163
Finisher Ejector Jam Service Check
165
Finisher Main Motor Jam Service Check
166
Finisher Diverter Jam Service Check
168
Finisher Tray Holder Jam Service Check
170
Finisher Paddle Jam Service Check
171
Stapler Carriage Jam Service Check
173
Sensor (Throat Media Present) Jam Service Check
175
Finisher (HPU) Main Motor Jam Service Check
178
Finisher (HPU) Ejector Jam Service Check
179
Sensor (HPU Finisher Pass Through) Jam Service Check
180
Finisher (HPU) Left Tamper Jam Service Check
183
Finisher (HPU) Right Tamper Jam Service Check
184
Finisher (HPU) Diverter Jam Service Check
186
Finisher (HPU) Paddle Jam Service Check
187
Finisher (HPU) Tray Holder Jam Service Check
189
Sensor (HPU Throat Media Present) Jam Service Check
190
Stapler Carriage (HPU) Jam Service Check
193
HPU Feed Motor Jam Service Check
195
Sensor (HPU Media Align) Jam Service Check
196
Sensor (HPU Trailing Edge) Jam Service Check
197
Sensor (HPU Leading Edge) Jam Service Check
199
HPU Motor Jam Service Check
200
HPU Communication Error Jam Service Check
201
Output Expander Main Motor Service Check
202
Sensor (OE Pass Through) Jam Service Check
204
Output Expander Media Entrance Jam Service Check
208
Output Expander Diverter Jam Service Check
211
Understanding the Printer Messages
213
Cartridge, Imaging Unit Mismatch [41.Xy]
213
Cartridge Low [88.Xy]
213
Cartridge Nearly Low [88.Xy]
213
Cartridge very Low, [X] Estimated Pages Remain [88.Xy]
213
Change [Paper Source] to [Custom String] Load [Orientation]
213
Change [Paper Source] to [Custom Type Name] Load [Orientation]
214
Change [Paper Source] to [Paper Size] Load [Orientation]
214
Change [Paper Source] to [Paper Type] [Paper Size] Load [Orientation]
214
Check Tray [X] Connection
214
Close Door or Insert Cartridge
215
Close Rear Door
215
Complex Page, some Data May Not Have Printed [39]
215
Configuration Change, some Held Jobs Were Not Restored [57]
215
Defective Flash Detected [51]
215
Disk Must be Formatted for Use in this Device
215
Disk Near Full. Securely Clearing Disk Space
216
Empty the Hole Punch Box
216
Error Reading USB Drive. Remove USB
216
Error Reading USB Hub. Remove Hub
216
Imaging Unit Low [84.Xy]
216
Imaging Unit Nearly Low [84.Xy]
216
Imaging Unit very Low, [X] Estimated Pages Remain [84.Xy]
216
Incompatible Output bin [X] [59]
217
Incompatible Tray [X] [59]
217
Incorrect Paper Size, Open [Paper Source] [34]
217
Insert Hole Punch Box
217
Insert Staple Cartridge
217
Insert Tray [X]
218
Install bin [X]
218
Install Tray [X]
218
Insufficient Memory for Flash Memory Defragment Operation [37]
218
Insufficient Memory, some Held Jobs Were Deleted [37]
218
Insufficient Memory, some Held Jobs will Not be Restored [37]
219
Insufficient Memory to Collate Job [37]
219
Insufficient Memory to Support Resource Save Feature [35]
219
Load Staples
219
Load [Paper Source] with [Custom String] [Paper Orientation]
219
Load [Paper Source] with [Custom Type Name] [Paper Orientation]
220
Load [Paper Source] with [Paper Size] [Paper Orientation]
220
Load [Paper Source] with [Paper Type] [Paper Size] [Paper Orientation]
220
Load Manual Feeder with [Custom String] [Paper Orientation]
220
Load Manual Feeder with [Custom Type Name] [Paper Orientation]
221
Load Manual Feeder with [Paper Size] [Paper Orientation]
221
Load Manual Feeder with [Paper Type] [Paper Size] [Paper Orientation]
221
Maintenance Kit Low [80.Xy]
221
Maintenance Kit Nearly Low [80.Xy]
221
Maintenance Kit very Low, [X] Estimated Pages Remain [80.Xy]
222
Memory Full [38]
222
Network [X] Software Error [54]
222
Non-Lexmark [Supply Type], See User's Guide [33.Xy]
222
Not Enough Free Space in Flash Memory for Resources [52]
223
PPDS Font Error [50]
223
Paper Changes Needed
223
Parallel Port [X] Disabled [56]
223
Reattach bin [X]
224
Reattach Bins [X] - [Y]
224
Reinstall Missing or Unresponsive Cartridge [31.Xy]
225
Reinstall Missing or Unresponsive Fuser [31.Xy]
225
Reinstall Missing or Unresponsive Imaging Unit [31.Xy]
225
Remove Defective Disk [61]
225
Remove Packaging Material, [Area Name]
225
Remove Paper from All Bins
225
Remove Paper from bin [X]
226
Remove Paper from [Linked Set bin Name]
226
Remove Paper from Standard Output bin
226
Replace Cartridge, 0 Estimated Pages Remain [88.Xy]
226
Replace Cartridge, Printer Region Mismatch [42.Xy]
226
Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]
227
Replace Maintenance Kit, 0 Estimated Pages Remain [80.Xy]
227
Replace Roller Kit [81.XX]
227
Replace Unsupported Cartridge [32.Xy]
227
Replace Unsupported Fuser [32.Xy]
227
Replace Unsupported Imaging Unit [32.Xy]
227
Restore Held Jobs
228
Serial Port [X] Disabled [56]
228
Some Held Jobs Were Not Restored
228
Standard Network Software Error [54]
228
Standard USB Port Disabled [56]
228
Supply Needed to Complete Job
229
Too Many Bins Attached [58]
229
Too Many Disks Installed [58]
229
Too Many Flash Options Installed [58]
229
Too Many Trays Attached [58]
229
Tray [X] Paper Size Unsupported
229
Unformatted Flash Detected [53]
230
Unsupported Disk
230
Unsupported Option in Slot [X] [55]
230
USB Port [X] Disabled [56]
230
User Attendance Messages
230
User Attendance Messages (0-99.99)
230
Toner Level Sensing Error Check
235
Imaging Unit Smart Chip Service Check
236
Toner Cartridge Smart Chip Error Service Check
236
Fuser Unit Smart Chip Service Check
237
Printer Hardware Errors
237
1Yy Error Messages
238
Printhead ID Service Check
242
Printhead Service Check
242
Fuser Drive Motor Service Check
243
Fuser Service Check
243
LVPS Service Check
244
Toner Level Sensing Service Check
244
Main Drive Motor Service Check
245
Media Feeder Service Check
245
Duplex Motor Service Check
246
Redrive Motor Service Check
246
Main Cooling Fan Service Check
247
Toner Add Motor Service Check
247
9Yy Error Messages
248
Cartridge Cooling Fan Service Check
248
Fuser Cooling Fan Service Check
248
Steps before Starting the 9Yy Service Checks
252
System Software Error Service Check
253
NVRAM Mismatch Failure Service Check
258
Download Emulation Cyclic Redundancy Service Check
259
RAM Memory Error Service Check
259
Base Printer Symptoms
260
Network Service Check
260
Dead Machine Service Check
262
Input/Output Option Hardware Errors
263
3Yy Error Messages
263
250/550-Sheet Transport Motor Failure Service Check
270
250/550-Sheet Media Feeder Failure Service Check
271
250/550-Sheet Controller Board Failure Service Check
273
HCIT Lift Drive Motor Failure Service Check
274
HCIT Lift Plate Failure Service Check
276
HCIT Transport Motor Failure Service Check
278
HCOE Failure Service Check
280
Mailbox Failure Service Check
281
Option Tray Symptoms
282
250/550-Sheet Media Type Error Service Check
284
250/550-Sheet Tray Undetected Service Check
286
250/550-Sheet Option Undetected Service Check
287
HCIT Incorrect Media Error Service Check
287
HCIT Media Type Error Service Check
289
HCIT Undetected Service Check
291
HCIT Media Low Undetected Service Check
293
Mailbox Incorrect bin Exit Service Check
295
Mailbox Undetected Service Check
297
Finisher Side Door Error Service Check
298
Finisher Cartridge Error Service Check
300
Finisher Undetected Service Check
301
Finisher bin Error Service Check
302
Finisher Door Undetected Service Check
304
Stapler Carriage Failure Service Check
305
Finisher bin Media Present Error Service Check
307
Stuck Media on Hole Puncher Service Check
308
Missing or Misaligned Hole Punch Service Check
309
Hole Punch Box Undetected Service Check
311
Finisher Door (HPU) Undetected Service Check
312
Output Expander Error Service Check
313
Output Expander Rear Door Undetected Service Check
314
Output Expander Undetected Service Check
315
Output Expander bin Error Service Check
316
HCOE bin Error Service Check
318
HCOE Undetected Service Check
318
HCOE Rear Door Undetected Service Check
319
Service Menus
321
Understanding the Printer Control Panel
321
Using the Printer Control Panel
321
Understanding the Colors of the Sleep Button and Indicator Lights
322
Updating the Printer Firmware
322
Menus List
323
Diagnostics Menu
323
Entering the Diagnostics Menu
323
Registration
324
Print Tests
324
Print Quality Pages (Prt Quality
325
Hardware Tests
325
Button Test
325
Panel Test
325
DRAM Test
326
Serial Wrap Test
326
USB HS Test Mode
327
Duplex Tests
327
Quick Test
327
Sensor Test
328
Top Margin
328
Duplex Feed 1
329
Duplex Feed 2
329
Motor Test
329
Input Tray Tests
330
Feed Tests
330
Sensor Tests
330
Output bin Tests
331
Diverter Test
331
Feed Tests
331
Feed to All Bins
331
Sensor Test
331
Finisher Tests
332
Feed Test
332
Hole Punch Test
332
Staple Test
332
Finisher Sensor Test
333
Base Sensor Test
333
Device Tests
334
Disk Test/Clean
334
Flash Test
334
Quick Disk Test
334
Printer Setup
335
Defaults
335
Edge to Edge
336
Engine Setting [X]
336
Parallel Strobe Adjustment (Par 1 Strobe Adj)
336
Permanent Page Count (Perm
336
Printed Page Count
336
Processor ID
336
Ep Setup
337
EP Defaults
337
Fuser Page Count
337
Fuser Temperature (Fuser Temp)
337
Warm up Time
337
Automatic Darkness Adjust (Auto Dark Adj)
338
Charge Roll
338
Gap Adjust
338
Print Contrast
338
Transfer
338
Reports
339
Installed Licenses
339
Menu Settings Page
339
Event Log
339
Display Log
339
Clear Log
340
Print Log
340
Exit Diags
340
Configuration Menu
340
Entering the Configuration Menu
341
Roller Kit Counter Value
342
Reset Roller Kit Counter
342
Print Quality Pages
342
Reports
343
Event Log
343
Menu Settings Page
343
Size Sensing
343
Panel Menus
344
PPDS Emulation
344
Download Emuls
344
Safe Mode
344
Factory Defaults
345
Energy Conserve
345
Paper Prompts
345
Envelope Prompts
346
Action for Prompts
346
Jobs on Disk
347
Disk Encryption
347
Erase All Information on Disk
347
Wipe All Settings
348
Font Sharpening
348
Require Standby
348
A5 Loading
348
UI Automation
349
LES Applications
349
Key Repeat Initial Delay
349
Key Repeat Rate
350
Wiper Message
350
Clear Supply Usage History
350
Clear Custom Status
350
USB Speed
350
Automatically Display Error Screens
351
USB Pnp
351
Entering Invalid Engine Mode
351
Entering Recovery Mode
352
Accessing the Network SE Menu
352
Service Engineer Menu
352
Accessing the Service Engineer (SE) Menu
352
Service Engineer (SE) Menu
352
Repair Information
355
Removal Precautions
355
Handling ESD-Sensitive Parts
355
Controller Board/Control Panel Replacement
356
Restoring the Printer Configuration after Replacing the Controller Board
357
Esf Solutions Backup
359
Ribbon Cable Connectors
360
Zero Insertion Force (ZIF) Connectors
360
Horizontal Top Contact Connector
361
Horizontal Bottom Contact Connector
364
Vertical Mount Contact Connector
367
Horizontal Sliding Contact Connector
370
Low Insertion Force (LIF) Connector
373
Adjustments
374
Media Aligner Roller Adjustment
376
Polygon Printhead Mechanical Registration Adjustment
377
Removal Procedures
380
Front Side Removals
380
Duplex Exit Diverter Removal
381
Front Door Removal
383
Inner Guide Deflector Removal
384
Laser Printhead Removal
386
Left Inner Cover Removal
390
Media Aligner Roller Removal
392
Media Turn Guide Removal
394
Media Vertical Guide Removal
395
MPF Feeder Lift Plate Removal
397
MPF Pick Roller Removal
400
MPF Solenoid Removal
402
MPF Tray Removal
404
Right Inner Cover Removal
406
Sensor (Input) Removal
407
Sensor (Toner Density) Removal
408
Transfer Roller Left Arm with Cable Removal
410
Transfer Roller Right Arm Removal
411
Transfer Roller Removal
414
4.3-Inch Tilting Display Removal
417
7-Inch Tilting Display Removal
419
Control Panel Removal (2.4-Inch Screen)
422
Control Panel Removal (4.3-Inch Screen, 7-Inch Screen)
428
Control Panel Board (2.4-Inch Tilting Display) Removal
434
Control Panel Board (4.3-Inch Tilting Display) Removal
437
Control Panel Board (7-Inch Tilting Display) Removal (Ms812De)
440
Control Panel Front Cover Removal
443
Control Panel Latch Removal
445
Control Panel Left Bezel Removal
446
Left Control Panel Hinge Removal
447
Right Control Panel Hinge Removal
450
Rear Side Removals
453
Rear Lower Cover Removal
454
Rear Door Removal
456
Duplex Motor Removal
457
Fuser Removal
459
Rear Door Removal
459
Fuser Access Door Removal
461
Rear Door Removal
461
Left Frame Pivot Removal
462
Output bin Sensor Cover Removal
463
Right Frame Pivot Removal
464
Rear Door Removal
464
Sensor (Rear Door Interlock) Removal
465
Top Side Removals
465
Top Cover Removal
466
Sensor (Standard bin Full) Removal
466
Standard bin Cover Removal
467
Upper Redrive Motor Removal
469
Upper Redrive Removal
471
Bottom Side Removals
472
Duplex Removal
473
Duplex Front Flap Removal
475
Duplex Rear Flap Removal
476
Left Frame Extension Removal
477
Media Tray Removal
479
Media Size Actuator Removal
480
Pick Roller Assembly Removal
482
Right Frame Extension
483
Sensor (Duplex Path) Removal
484
Sensor (Tray 1 Media Out) Removal
485
Separator Roller Assembly Removal
487
Left Side Removals
488
Separator Roller Assembly Left Side Removals
488
Left Cover Removal
489
Controller Board Removal
492
Left Cover Removal
492
Controller Board Access Cover Removal
493
Controller Board Access Shield Removal
494
Fuser Drive Motor Removal
494
Left Cover Removal
495
Left Cover Removal
496
Main Cooling Fan Removal
496
Main Drive Motor Removal
497
Media Feeder Removal
498
Left Cover Removal
499
PCBA Housing Removal
500
Left Cover Removal
501
Sensor (Control Panel Interlock) Removal
501
Sensor (Pick Roller Position) Removal
502
Toner Add Motor Removal
503
Right Side Removals
504
Toner Add Motor Right Side Removals
504
Right Cover Removal
505
Cartridge Cooling Fan Removal
507
Duplex Cooling Fan Removal
508
Fuser Cooling Fan Removal
509
HVPS Removal
510
LVPS Removal
511
250/550-Sheet Media Tray Option Removals
514
250/550-Sheet Media Tray and Drawer Assembly Removal
514
Media Tray Separation Roller Removal
514
Media Tray Assembly Removal
515
Media Tray Front Cover Removal
515
Drawer Pick Roller Removal
516
Sensor (Pick Roll Position) Removal
516
Drawer Assembly Rear Cover Removal
517
Drawer Assembly Left Cover Removal
518
Drawer Controller PCBA Removal
519
Drawer Upper Interface Cable Removal
520
Drawer Lower Interface Cable Removal
521
Drawer Media Feeder Removal
522
Drawer Transport Motor Removal
524
Sensor (Pick) Removal
525
Sensor (Drawer Pass Through) Removal
527
High Capacity Input Tray Option Removals
530
High Capacity Input Tray Option Removal
530
HCIT Removal
531
HCIT Drawer Assembly Removal
531
HCIT Separator Roller Assembly Removal
532
HCIT Media Guide Removal
532
HCIT Front Cover Removal
533
HCIT Pick Roller Assembly Removal
535
HCIT Rear Cover Removal
536
HCIT Left Cover Removal
537
HCIT Right Cover Removal
539
HCIT Controller PCBA Removal
541
HCIT Top Cover Assembly Removal
542
HCIT Lift Drive Motor Removal
544
HCIT Interface Cable Removal
546
Sensor (HCIT Media Low) with Flag Removal
547
Sensor (HCIT Pick Roller Position) Removal
548
Sensor (HCIT Pick) Removal
550
HCIT Media Feeder Removal
551
Output Expander Option Removals
554
Output Expander Option Removal
554
Output Expander Top Cover Removal
554
Output Expander Rear Door Removal
555
Output Expander Sensor Cover Removal
557
Output Expander bin Full Flag Removal
557
Sensor (Media bin Full) with Flag Removal
557
Output Expander Right Cover Removal
558
Output Expander Left Cover Removal
560
Output Expander Controller PCBA Removal
562
Lower Interface Cable Removal
563
Upper Interface Cable Removal
564
Spring with String Removal
566
Output Expander Option Latch Removal
567
Output Expander Diverter Motor Removal
568
Output Expander Diverter Plunger Assembly Removal
568
Output Expander Drive Gear Removal
570
Output Expander Main Motor Removal
571
Sensor (OE Rear Door Interlock) Removal
573
Sensor (OE Diverter Plunger HP) Removal
575
Output Expander Diverter Spring Removal
576
Output Expander Diverter Removal
577
Output Expander Drive Belt Removal
579
Output Expander Belt Tensioner Removal
579
Output Expander bin Removal
580
Sensor (OE Pass Through) Removal
581
High Capacity Output Expander Option Removals
584
High Capacity Output Expander Option Removal
584
HCOE Top Cover Removal
584
HCOE Rear Door Removal
585
HCOE Sensor Cover Removal
586
HCOE bin Full Flag Removal
587
Sensor (HCOE Media bin Full) with Flag Removal
587
HCOE Sensor Cover Removal
587
HCOE Right Cover Removal
588
HCOE Left Cover Removal
589
HCOE Controller PCBA Removal
591
HCOE Lower Interface Cable Removal
593
HCOE Upper Interface Cable Removal
594
HCOE Option Latch Removal
594
HCOE Diverter Motor Removal
595
Sensor (HCOE Tray HP) Removal
596
HCOE Tray Spring Removal
597
HCOE Tray Pinion Removal
598
Sensor (HCOE Rear Door Interlock) Removal
599
HCOE Belt Tensioner Removal
601
HCOE Tray Pinion Removal
601
HCOE Drive Belt Removal
602
HCOE Diverter Plunger Assembly Removal
604
HCOE Main Drive Gear Assembly Removal
605
HCOE Main Motor Removal
607
Sensor (HCOE Diverter HP) Removal
609
HCOE Top Diverter Spring Removal
611
HCOE Top Diverter Removal
612
HCOE Tray Shaft Removal
614
HCOE bin Removal
615
Sensor (HCOE Pass Through) Removal
618
Staple Finisher Option Removals
621
Staple Finisher Option Removal
621
Stapler Rear Door Removal
622
Stapler Right Cover Removal
624
Stapler Door Close Limit Switch Removal
626
Sensor (Cartridge Door Interlock) Removal
627
Stapler Carriage Assembly Removal
628
Stapler Left Cover Removal
630
Stapler Cartridge Access Door Removal
632
Sensor (Throat Media Present) Removal
632
Stapler Top Cover Removal
635
Stapler Spring with String Removal
637
Stapler Option Latch Removal
638
Stapler Tray Spring Removal
639
Stapler Tray Link Assembly Removal
640
Sensor (Stapler Rear Door Interlock) Removal
642
Sensor (Paddle Motor HP) Removal
643
Media Stack Flap (Right) Removal
643
Media Stack Flap (Left) Removal
645
Sensor (Right Tamper Motor HP) Removal
647
Sensor (Left Tamper Motor HP) Removal
649
Standard Output bin LED Removal
652
Sensor (Finisher bin Media Present) Removal
653
Tamper Assembly Removal
654
Tamper Motor (Right) Removal
656
Tamper Motor (Left) Removal
656
Tamper Drive Belt Removal
657
Stapler Output bin LED Removal
658
Paddle Drive Motor Removal
660
Stapler Lower Interface Cable Removal
661
Stapler Controller PCBA Removal
663
Stapler Main Motor Removal
664
Stapler Diverter Motor Removal
666
Stapler Diverter Plunger Assembly Removal
667
Stapler Drive Gear Assembly Removal
668
Sensor (bin Full Send) Removal
669
Sensor (bin Full Receive) Removal
670
Media Pusher Assembly Removal
672
Stapler Feed Roll Removal
672
Stapler Chute Assembly Removal
674
Sensor (Stapler Pass Through) Removal
677
Stapler Ejector Motor Assembly Removal
678
Sensor (Stapler Ejector HP) Removal
681
Sensor (Media Pusher HP) Removal
684
Sensor (Stapler Diverter Plunger HP) Removal
686
Mailbox Option Removals
688
Mailbox Option Removal
688
Mailbox Top Cover Removal
688
Mailbox Rear Door Removal
689
Mailbox Right Cover Removal
691
Mailbox Top bin Cover with Bail Removal
692
Mailbox Spring with String Removal
693
Mailbox Solenoid Removal
694
Mailbox Left Cover Removal
696
Mailbox Option Latch Removal
697
Sensor (Mailbox Rear Door Interlock) Removal
697
Mailbox Diverter Plunger Assembly Removal
698
Mailbox Main Drive Gear Removal
703
Mailbox Main Motor Removal
706
Mailbox Controller PCBA Removal
707
Sensor (Mailbox Diverter Plunger HP) Removal
708
Mailbox Lower Interface Cable Removal
710
Mailbox Upper Interface Cable Removal
712
Mailbox Diverter Motor Removal
712
Mailbox Media bin Full Flag Removal
714
Sensor (Mailbox bin Full Receive) Removal
715
Mailbox Belt Removal
718
Mailbox Output bin LED Assembly Removal
720
Mailbox Top Diverter Removal
723
Mailbox Middle Diverter Removal
728
Mailbox Top Diverter Spring Removal
729
Sensor (Mailbox Pass Through) Removal
733
Staple, Hole Punch Finisher Option Removals
738
Staple, Hole Punch Finisher Option Removal
738
Stapler Cartridge Access Door Removal
739
Hole Punch Box Removal
739
Staple, Hole Punch Left Cover Removal
739
Staple, Hole Punch Right Cover Removal
741
Sensor (Cartridge Door Interlock) Removal
742
Stapler Door Close Limit Switch Removal
743
Stapler Door Close Limit Switch
745
Stapler Carriage Assembly Removal
746
Sensor (Throat Media Present) Removal
747
Staple, Hole Punch Latch Removal
749
Stapler Controller PCBA Removal
749
Staple, Hole Punch Left Cover Removal
749
Stapler Main Motor Removal
750
Stapler Paddle Motor Removal
751
Sensor (Paddle Motor HP) Removal
752
Stapler Diverter Motor Removal
753
Stapler Diverter Plunger Assembly Removal
754
Stapler Drive Gear Assembly Removal
755
Sensor (bin Full Send) Removal
756
Sensor (bin Full Receive) Removal
757
Staple, Hole Punch Lower Interface Cable Removal
759
Media Pusher Assembly Removal
759
Standard Output bin LED Removal
760
Sensor (Finisher bin Media Present) Removal
761
Staple, Hole Punch Top Cover Removal
762
Sensor (Right Tamper Motor HP) Removal
763
Sensor (Left Tamper Motor HP) Removal
765
Stapler Tamper Assembly Removal
767
Tamper Motor (Right) Removal
769
Tamper Motor (Left) Removal
770
Tamper Drive Belt Removal
771
Stapler Output bin LED Removal
772
Staple, Hole Punch Tray Link Tension Spring Removal
774
Staple, Hole Punch Tray Link Removal
774
Sensor (Hole Punch Box Present) Removal
775
Sensor (HPU Rear Door Interlock) Removal
776
Component Locations
779
Exterior Locations
779
Front View
779
Configured Model
780
Rear View
781
Connectors
782
Controller Board
782
Maintenance
791
Inspection Guide
791
Scheduled Maintenance
793
Fuser Maintenance Kits
793
Replacing Fuser Maintenance Kits
794
Identifying the Type of Fuser Used in the Printer
795
Resetting the Roller Kit Counter
796
Preventive Maintenance
797
Device-Specific Preventive Maintenance
797
Lubrication Specification
797
Cleaning the Printer
797
Emptying the Hole Punch Box
798
Parts Catalog
800
Legend
801
Assembly 1: Covers
803
Assembly 2: Paper Path
807
Fusers
809
Assembly 4: Electronics
811
Assembly 5: Drive Motors
815
Duplex
817
Assembly 7: Frame
819
Assembly 8: Control Panel
821
Assembly 9: Paper Tray
825
Assembly 10: Input Options
827
Assembly 11: 250-Sheet Tray Option
829
Assembly 12: 550-Sheet Tray Option
831
Assembly 13: High Capacity Input Tray Option 1
833
Assembly 14: High Capacity Input Tray Option 2
835
Assembly 15: Output Options
837
Assembly 16: Output Expander Option 1
839
Assembly 17: Output Expander Option 2
841
Assembly 18: Output Expander Option 3
843
Assembly 19: Output Expander Option 4
845
Assembly 20: High Capacity Output Expander Option 1
847
Assembly 21: High Capacity Output Expander Option 2
849
Assembly 22: High Capacity Output Expander Option 3
851
Assembly 23: High Capacity Output Expander Option 4
853
Assembly 24: Staple Finisher Option 1
855
Assembly 25: Staple Finisher Option 2
857
Assembly 26: Staple Finisher Option 3
859
Assembly 27: Staple Finisher Option 4
861
Assembly 28: Mailbox Option 1
863
Assembly 29: Mailbox Option 2
865
Assembly 30: Mailbox Option 3
867
Assembly 31: Staple, Hole Punch Finisher Option 1
869
Assembly 32: Staple, Hole Punch Finisher Option 2
871
Assembly 33: Staple, Hole Punch Finisher Option 3
873
Assembly 34: Staple, Hole Punch Finisher Option 4
875
Assembly 35: Power Cords
877
Assembly 36: Miscellaneous
879
Appendix A: Printer Specifications
881
Power Specifications
881
Operating Clearances
882
Acoustics
882
Environment
882
Processor
883
Security Reset Jumper
883
Appendix B: Options and Features
885
Available Internal Options
885
Input Options Supported
885
Output Options Supported
885
Physical Specifications (Options)
886
Options Configurations
886
Appendix C: Theory of Operation
887
Models Ms81X and Ms71X Paper Path Rollers and Sensors
888
Models Ms81X and Ms71X Sensors
889
Media Tray Assembly
889
Media Tray
889
Rear Media Guide
889
Side Media Guide
889
Media Feeder Assembly
890
Media Feeder
890
Sensor (Media Size)
890
Sensor (Pick Roller Position)
890
Multi-Purpose Feeder (MPF)
890
MPF Pick Roller
891
MPF Pick Solenoid
891
Registration
891
Sensor (Input)
892
Duplex
892
Sensor (Duplex Path)
892
Transfer
892
Transfer Roller
892
Printhead
893
Fuser Components
894
Heat Belt (Belt Fuser)
895
Heat Belt (Hot Roll Fuser)
895
Pressure Roll
895
Heater Lamp (Hot Roll Fuser)
895
Thermistor
895
Sensor (Fuser Exit)
896
Sensor (Narrow Media) (Hot Roll Fuser Only)
896
Exit
896
Sensor (Standard bin Full)
896
Drive
897
Main Drive Motor Assembly
897
Fuser Drive Motor Assembly
897
Toner Add Motor Assembly
897
Redrive Motor Assembly
897
Sensors
898
Electrical Components and Controller
898
Sensor (Control Panel Door Interlock)
899
Sensor (Rear Door Interlock)
899
Main Cooling Fan
899
Cartridge Cooling Fan
899
Duplex Cooling Fan
899
Fuser Cooling Fan (Hot Roll Printer Only)
899
LVPS Board Assembly
900
HVPS Board Assembly
900
Controller Board
900
Xerographic and Print Cartridge Components
900
Output Options Theory
904
Output Expander Theory
904
High Capacity Output Expander Theory
905
Mailbox Theory
906
Staple Finisher Theory
907
Appendix D: Acronyms
909
Acronyms
909
Index
911
Part Number Index
923
Part Name Index
937
Other manuals for Lexmark MS711
User Guide
257 pages
Menu Map
2 pages
Information Guide
1 page
Manual
49 pages
Compatibility Guide
179 pages
Connection Guide
6 pages
Paper Guide
4 pages
Supplies Guide
3 pages
Simple Manual
17 pages
Setup Sheet
2 pages
Tech Note
3 pages
Driver Guide
27 pages
Moving Guide
3 pages
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Lexmark MS711 Specifications
General
Brand
Lexmark
Model
MS711
Category
Printer
Language
English
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