Lexmark MS711 Service Manual

Action Yes No
Step 8
a Reseat the connector of the sensor (HCOE diverter plunger HP). To
access the sensor, see “Sensor (HCOE diverter HP) removal” on
page 609.
b Reseat the same sensor cable J14 on the controller PCBA.
c POR the machine.
Does the error remain?
Replace the sensor
(HCOE diverter plunger
HP). See “Sensor
(HCOE diverter HP)
removal” on page
609.
If the error persists,
then go to step 9.
The problem is solved.
Step 9
Reseat all connectors on the controller PCBA, then POR the machine.
Does the error remain?
Replace the controller
PCBA. See “HCOE
controller PCBA
removal” on page
591.
If the error persists,
then replace the HCOE.
See “High capacity
output expander
option removal” on
page 584.
The problem is solved.
Sensor (HCOE pass through) jam service check
Action Yes No
Step 1
a POR the printer.
b Reseat all the installed output options on the printer.
c Clear obstructions along the paper path.
d Make sure that the sensors (pass through) are free from obstructions.
e Close the rear door properly.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Is the high capacity output expander the only output option installed?
Go to step 4. Go to step 3.
Step 3
Remove all output options and re-install only the high capacity output
expander.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 4.
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Diagnostic information
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Lexmark MS711 Specifications

General

Brand	Lexmark
Model	MS711
Category	Printer
Language	English